Court & Tribunal Delivery Lead

Ministry of Justice; Birmingham; On-site; GBP 52,000 - 64,000; Full time

Job summary

Ministry of Justice in Birmingham is hiring Delivery Managers to lead their teams and deliver high-quality public services at Birmingham Employment Tribunal or Birmingham County Court. You will manage day-to-day operations, attendance, performance, and stakeholder relationships, ensuring a customer-focused service in line with Civil Service standards.

The role is office-based with hybrid options where possible, and standard hours are 37 per week with part-time patterns considered.

Qualifications

• Experience leading teams in a public sector environment.

Responsibilities

• Lead your team of EO managers and other staff to deliver high performance and customer-focused service.
• Manage attendance effectively and support delivery of the business plan.
• Build effective relationships with judiciary and other key stakeholders.

Skills

Leadership

Stakeholder management

Attendance management

Job description

Ministry of Justice in Birmingham is hiring Delivery Managers to lead their teams and deliver high-quality public services at Birmingham Employment Tribunal or Birmingham County Court. You will manage day-to-day operations, attendance, performance, and stakeholder relationships, ensuring a customer-focused service in line with Civil Service standards.

The role is office-based with hybrid options where possible, and standard hours are 37 per week with part-time patterns considered.