Court Operations Delivery Lead

Ministry of Justice; Wolverhampton; Presencial; GBP 42.000 - 58.000; Jornada completa

Descripción de la vacante

Ministry of Justice in Wolverhampton is seeking a Delivery Manager to lead teams delivering court services. You will oversee day-to-day operations at Wolverhampton Crown Court, guiding EO managers and staff, ensuring performance targets, and maintaining a customer-focused approach.

The role emphasizes collaboration with the Judiciary and partners, with a focus on staff development, risk management, and delivering consistent service within budget and local and national priorities.

Formación

• Leads and develops teams to meet service standards.
• Sets realistic performance measures and monitors progress.
• Builds effective relationships with internal and external stakeholders.
• Communicates key messages clearly and consistently across teams.
• Analyzes data to inform decisions and improve service delivery.

Responsabilidades

• Lead your team of EO managers and staff to deliver high performance and customer-focused service.
• Ensure attendance, budget adherence and rollout of the business plan.
• Provide guidance, direction and development opportunities for staff and managers.

Conocimientos

People management

Performance management

Stakeholder engagement

Effective communication

Data analysis

Descripción del empleo

Ministry of Justice in Wolverhampton is seeking a Delivery Manager to lead teams delivering court services. You will oversee day-to-day operations at Wolverhampton Crown Court, guiding EO managers and staff, ensuring performance targets, and maintaining a customer-focused approach.

The role emphasizes collaboration with the Judiciary and partners, with a focus on staff development, risk management, and delivering consistent service within budget and local and national priorities.