Court Services Team Leader (Part-Time)

The Methodist Church in Britain; England; On-site; GBP 38,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave

Leave purchase scheme

Civil Service pension

Leadership development

Employee networks

Family-friendly policies

Flexible benefits

Paid parental leave

Sight tests

Job summary

HM Courts & Tribunals Service in the United Kingdom seeks a Team Leader to lead an administrative team delivering service to court users, judiciary and managers. You will plan, allocate and manage work to meet local, regional and national priorities, while overseeing performance and wellbeing and fostering strong stakeholder relationships.

The role requires the ability to analyse data to drive improvements and the flexibility to work a five-day, six-day pattern including Saturdays.

Qualifications

• Experience leading an administrative team and improving service delivery.
• Ability to plan, prioritise and manage workload to meet priorities.

Responsibilities

• Lead and develop team members to build skills and confidence.
• Ensure the team delivers business objectives.
• Provide administrative support and customer service to service users, judiciary and management.
• Plan, allocate and manage work to deliver service against priorities.
• Manage performance and attendance, and champion recognition.
• Motivate the team and support wellbeing.
• Build relationships with stakeholders, including the judiciary.
• Resolve difficult situations swiftly and professionally.
• Analyse data to inform decisions and maintain performance.
• Work a five-day, six-day pattern including Saturdays.

Skills

Leading others

Organisational skills

Communication skills

Conflict resolution

Data analysis

IT skills

Job description

HM Courts & Tribunals Service in the United Kingdom seeks a Team Leader to lead an administrative team delivering service to court users, judiciary and managers. You will plan, allocate and manage work to meet local, regional and national priorities, while overseeing performance and wellbeing and fostering strong stakeholder relationships.

The role requires the ability to analyse data to drive improvements and the flexibility to work a five-day, six-day pattern including Saturdays.