Court Administrative Officer - Right-First-Time Service

Brook Street; Taunton; On-site; GBP 15,000 - 21,000; Full time

Job summary

Brook Street is recruiting an Administrative Officer for the Crown & County Court, Shire Hall, Taunton, Somerset. You will provide accurate administrative support for court hearings, manage documents, and deliver a right-first-time service in a busy public-facing environment.

You will prepare papers, update records, assist with clerking duties, and support listing and enquiries with a strong customer focus. A Basic DBS is required, and the position runs Monday to Friday at £12.86 per hour.

Qualifications

• Strong administrative experience and ability to work to guidelines and procedures.
• Excellent customer service skills: helpful, polite, prompt and accurate.
• Solid computer skills to support day-to-day record keeping and data input.

Responsibilities

• Prepare papers, files and documents for court, tribunal hearings and meetings.
• Draft standard letters, correspondence, minutes, notes, reports and submissions in line with guidelines.
• Maintain and update records on an in-house computer system with accurate data input.
• Handle post opening, filing, photocopying and organizing meeting rooms and materials.
• Carry out clerking duties for civil and family courts and tribunals, ensuring papers are up to date.
• Support listing and rota activity, check files, and assist court users with enquiries.
• Schedule and serve documents and support enforcement processes where required.
• Contribute to continuous improvement projects and lean initiatives.

Skills

Administrative experience

Customer service

Data entry / IT skills

Tools

DBS Check (Basic)

Job description

Brook Street is recruiting an Administrative Officer for the Crown & County Court, Shire Hall, Taunton, Somerset. You will provide accurate administrative support for court hearings, manage documents, and deliver a right-first-time service in a busy public-facing environment.

You will prepare papers, update records, assist with clerking duties, and support listing and enquiries with a strong customer focus. A Basic DBS is required, and the position runs Monday to Friday at £12.86 per hour.