Court Admin & Records Coordinator

Career Choices Dewis Gyrfa Ltd; Worcester; On-site; GBP 18,000 - 19,000; Full time

Job summary

Brook Street is recruiting an Admin Officer to support the Worcester Combined Court, located at The Shirehall, Foregate Street, Worcester. This office-based role requires punctual, organised, customer-focused individuals who can handle filings and court documents.

You will prepare papers for hearings, manage records in-house, assist with schedules and provide front‑line service at the counter, by phone or in writing. The post offers regular hours Monday to Friday, with DBS checks required.

Qualifications

• 5 GCSE passes (A*-C) or NVQ Business Administration Level II
• Relevant computer skills to undertake the level of work required
• Must live within 1 hour of Office location

Responsibilities

• Prepare papers, files and court/tribunal documents for hearings, meetings and related activity
• Create and update records on an in-house computer system, ensuring accurate data input
• Support post opening and dispatch, plus general photocopying and filing
• Book and prepare meeting rooms, agendas, handouts and joining instructions
• Support listing and rota management by checking files and assisting with schedules
• Provide helpful customer service at the counter (face to face), via telephone and in writing
• Clerking civil and family courts/tribunals as required, ensuring materials are up to date
• Process standard casework documentation and court orders according to guidelines
• Check and verify documents, records, accounts, claims and returns against criteria and procedures
• Collect, assemble and interpret information to support daily Team Information Board (TIB) meetings
• Produce basic statistical analysis and process financial information when required
• Contribute to continuous improvement using lean-style problem-solving approaches

Skills

Administrative experience

Customer service

Attention to detail

IT skills

Education

GCSE A-C

NVQ Business Administration II

Job description

Brook Street is recruiting an Admin Officer to support the Worcester Combined Court, located at The Shirehall, Foregate Street, Worcester. This office-based role requires punctual, organised, customer-focused individuals who can handle filings and court documents.

You will prepare papers for hearings, manage records in-house, assist with schedules and provide front‑line service at the counter, by phone or in writing. The post offers regular hours Monday to Friday, with DBS checks required.