Court Admin Officer — 6‑Month Temp, Precise Admin & Service

Brook Street; Aberystwyth; On-site; GBP 15,000 - 21,000; Full time

Job summary

Brook Street in Aberystwyth is recruiting an Admin Officer for Aberystwyth Justice Centre. The role is office-based, 37 hours per week, Monday to Friday 9:00-17:00, ASAP start, 6-month assignment with extension potential.

You will handle court applications, maintain case records in HMCTS systems, provide customer service by phone, email and in person, and support hearings to run on time while keeping information confidential.

Qualifications

• Strong administration and organisational skills with excellent attention to detail.
• Confident verbal and written communication.
• Proven experience in a customer-focused environment.
• Ability to manage competing priorities and work independently when needed.
• Competent IT skills (Microsoft Office).
• Ability to work well as part of a team and uphold process and confidentiality.

Responsibilities

• Process court applications, orders, correspondence, and legal documentation.
• Input and update case information on HMCTS systems with speed and precision.
• Prepare court files and ensure documentation is available for hearings.
• Provide customer service through telephone, email, and face-to-face interactions.
• Respond to enquiries from court users, legal representatives, judiciary, and stakeholders.
• Support the progression of cases through timely, collaborative working.
• Maintain confidentiality and handle sensitive information appropriately.
• Meet performance targets and service standards while prioritising a busy workload.
• Support day-to-day administrative tasks that help hearings and legal processes run on time.

Tools

Microsoft Office

Job description

Brook Street in Aberystwyth is recruiting an Admin Officer for Aberystwyth Justice Centre. The role is office-based, 37 hours per week, Monday to Friday 9:00-17:00, ASAP start, 6-month assignment with extension potential.

You will handle court applications, maintain case records in HMCTS systems, provide customer service by phone, email and in person, and support hearings to run on time while keeping information confidential.