Counsellor EAP (UK GLASGOW)

The Methodist Church in Britain; Glasgow; Hybrid; GBP 25,000 - 44,000; Part time

Benefits offered by this job

22 days leave (pro rata)?

Bank holidays off

Supervision support

Regular line-manager one-to-ones

24/7 on-call staff support

Health scheme

Job summary

HealthHero Integrated Care invites counsellors and psychotherapists to join its EAP clinical team in a part-time, hybrid role. You will provide short-term confidential counselling by phone or video, perform initial assessments and triage, and manage a varied caseload across rotating day, late, middle and overnight shifts, with at least one office day.

Applicants must hold a professional counsellor/psychotherapist qualification (L4+), with BACP or COSCA registration.

Qualifications

• Professional qualification as a counsellor or psychotherapist (L4+).
• BACP or COSCA registration or equivalent.
• Strong IT skills and English proficiency.
• Experience with clinical assessments and risk protocols.

Responsibilities

• Provide short-term confidential counselling to employees.
• Carry out initial assessments and triage.
• Deliver support via booked assessments, in-the-moment or single sessions by telephone or video.
• Conduct risk assessments following safeguarding protocols.
• Manage a caseload according to contracted hours.

Skills

IT skills

English proficiency

Clinical decision making

Professional boundaries

Teamwork

Time management

Communication

Education

Counsellor/psychotherapist qualification (L4+)

Tools

Microsoft Office

Job description

Counsellors and psychotherapists are wanted for the Employee Assistance Programme (EAP) clinical team at HealthHero Integrated Care, a part-time post. The work is short-term confidential counselling for employees whose personal or work-related problems affect their health, covering initial assessments, triage, risk assessments and a managed caseload. The role is hybrid with at least one office day, and delivered by phone or video across rotating day, late, middle and overnight shifts. Applicants need full counselling qualifications and BACP or COSCA registration.

What the job involves

• Provide short-term confidential counselling to employees on personal and work-related issues affecting their health and wellbeing
• Carry out initial clinical assessments and triage client needs, directing individuals to appropriate clinical pathways
• Deliver support via booked assessments, in-the-moment support or single sessions, by telephone and/or video
• Carry out risk assessments and follow the Safeguarding and Risk Protocol process
• Manage a caseload of clients requiring structured counselling, depending on contracted hours and service needs

What’s required

Qualifications

• Professional qualification as a counsellor or psychotherapist, L4 or above in counselling

Registration & licences

• BACP or COSCA registered status, or similar

Skills & knowledge

• Good IT skills with working knowledge of the Microsoft Office suite
• Proficiency in written and oral English
• Strong clinical background with excellent assessment skills
• Sound clinical decision-making while holding professional boundaries
• Teamwork with excellent time management, communication and organisation skills
• Working under pressure in a busy environment, staying aware of clients and the service

Checks & eligibility

• PVG disclosure check (Scotland) before any offer of employment

Nice to have

• Previous EAP, telephone counselling or time-limited assessment experience
• Experience in a corporate environment

What’s offered

• 22 days leave, or pro rata equivalent
• Bank holidays and birthday off as leave
• Financial assistance for supervision
• Regular one-to-ones with line manager
• 24/7 on-call staff support
• Auto-enrolment pension scheme
• Health scheme and access to the Employee Assistance Programme
• Life insurance scheme