EAP Counsellor

Compass Associates; Glasgow; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

22 days leave pro rata

Birthday day off pro rata

Bank holidays

Financial supervision support

Employee Assistance Programme access

Job summary

Compass Associates, a leading provider of employee health and wellbeing services, is seeking a qualified counsellor to support organisations across the UK. You will conduct initial assessments, deliver brief interventions via telephone and video, manage risk and safeguarding, and work within a high-volume clinical team to provide high-quality care.

The role offers access to an Employee Assistance Programme, with pro rata annual leave and dedicated supervision support to maintain clinical

Qualifications

• Qualified counsellor with Level 4+ qualification.
• Professional membership with a recognised body (e.g., BACP, COSCA, BABCP).
• Appropriate clinical supervision in place.
• Experience managing risk and maintaining boundaries in a clinical setting.
• Strong IT skills and typing while speaking.

Responsibilities

• Conduct initial clinical assessments and triage client needs.
• Deliver brief, focused support via booked assessments, telephone and video sessions.
• Complete thorough risk assessments and follow safeguarding protocols.
• Manage a structured counselling caseload with time-limited support.
• Work collaboratively within a busy clinical team and maintain high standards.

Skills

Counselling

Risk management

IT literacy

Communication

Time management

Education

Level 4 or above counselling qualification

Tools

Video/telephone consultation software

Job description

Compass Associates is delighted to be partnering exclusively with a leading provider of employee health and wellbeing services, supporting organisations and their people across the UK and internationally. Its EAP division provides 24/7 confidential support, including counselling, mental health support and wellbeing services, delivered through a clinically led and well-governed service.

Key Responsibilities

• Conduct initial clinical assessments and triage client needs.
• Deliver brief, focused support through booked assessments, in-the-moment support and single-session interventions via telephone and video, helping clients with a range of personal and work-related concerns.
• Complete thorough risk assessments, identify safeguarding concerns and follow established clinical risk and safeguarding protocols, using sound clinical judgement while maintaining appropriate professional boundaries.
• Manage a structured counselling caseload alongside assessment work, providing time-limited support in line with the needs of the client and the wider service.
• Work collaboratively as part of a busy, supportive clinical team, managing a high-volume workload while maintaining strong communication, organisation, time management and clinical standards.

Requirements

• Level 4 or above counselling qualification
• Professional membership with a recognised counselling body, such as BACP, COSCA or BABCP
• Appropriate clinical supervision in place
• Experience managing risk and maintaining appropriate professional boundaries
• Strong IT skills and confidence typing while speaking
• Ability to work effectively and remain clinically sound within a fast-paced, high-volume assessment environment
• 22 days leave (pro rata) + bank holidays + an additional day for your birthday (pro rata)
• Financial assistance for clinical supervision
• Access to Employee Assistance Programme