Weekend Counselling Manager

The Portfolio Group Inc.; Manchester; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Private medical insurance

Cycle to work

Season ticket loan

Profit share

EAP access

Job summary

The Portfolio Group Inc. in Manchester is seeking an experienced EAP Counsellor with leadership experience to join our industry-leading EAP and OH provider, named by Sunday Times as a Best Places to Work.

You will work within the EAP management team to coach your teams to provide in-the-moment therapeutic support, champion in-house interventions, and provide information on a wide range of counselling subjects while upholding clinical governance and high standards of client care.

Qualifications

• Counselling qualification with BACP registration.
• Pro-active and self-motivated attitude.
• Professional and outgoing personality, with strong organisational skills.
• Ability to inspire team members and encourage clinical excellence and exceptional customer service.
• Ambitious with the determination to succeed.
• Proven experience within a professional and fast-paced work environment.

Responsibilities

• Overall responsibility for the running of your counselling team
• Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies
• Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement
• Implement and maintain new weekly and monthly goals by completing regular quality assessments and coaching sessions; monitoring additional learning in line with performance management protocols and CPD requirements
• To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as and when required and ensure team members are always following the Risk Guidance policy

Skills

Leadership

Coaching

Organisation

Customer service

Education

Counselling qualification

Job description

Are you a qualified counsellor with management or leadership experience?

This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.

Job Overview

You will work as part of the EAP management team in coaching your teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects.

Responsibilities

• Overall responsibility for the running of your counselling team
• Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies
• Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement
• Implement and maintain new weekly and monthly goals by completing regular quality assessments and coaching sessions; monitoring additional learning in line with performance management protocols and CPD requirements
• To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as and when required and ensure team members are always following the Risk Guidance policy

What you Bring to the Team

• Counselling qualification with BACP registration
• Pro-active and self-motivated attitude
• Professional and outgoing personality, with strong organisational skills
• Ability to inspire team members and encourage clinical excellence and exceptional customer service
• Ambitious with the determination to succeed
• Proven experience within a professional and fast-paced work environment

Benefits

• Cash plan for you (and your children, if any)
• Holidays increase after 2-and 5- years' service
• Contractual sick pay
• Private medical insurance after 5 years' service
• Profit share scheme
• Season ticket loan scheme
• Cycle to work scheme
• Access to Employee Assistance Programme
• Company incentives, access to discount schemes
• 100% funding for professional registration fees
• Support with revalidation and CPD

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