Counsellor Eap (Uk Glasgow)

Healthhero

Glasgow

On-site

GBP 26,000 - 42,000

Part time

12 days ago

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Benefits offered by this job

Induction training via Microsoft Teams
Work as part of an experiencedClinical
22 days leave pro rata
Bank Holidays and birthday leave
Superannuation support

Job summary

Healthhero in Glasgow is seeking qualified Counsellors and Psychotherapists to join our Employee Assistance Programme (EAP) Clinical Team on a part-time basis, based in-office at our HQ in Glasgow.

You will deliver short-term confidential counselling, manager support, critical incident and trauma support, and referrals to specialist psychological services. The role includes initial assessments, risk protocols, and caseload management within a supportive clinical team.

Qualifications

  • Qualified Counsellor/Psychotherapist with L4+ in Counselling and BACP/COSCA registered status.
  • Experience in EAP/Telephone counselling or time-limited assessment is preferred but training will be provided.
  • Good IT skills and working knowledge of Microsoft Office suite.
  • Proficiency in written and oral English.
  • Strong clinical background with excellent assessment skills.
  • Ability to make sound clinical decisions while maintaining boundaries.
  • Team-oriented with strong time management, clinical, communication and organisational skills.
  • Able to work under pressure in a busy environment.

Responsibilities

  • Carry out initial clinical assessments and triaging client needs, directing individuals to appropriate clinical pathways.
  • Deliver support across the pathway via booked assessment appointments, in-the-moment support, or booked single sessions by telephone or video.
  • Carry out Risk Assessments and follow Safeguarding and Risk Protocol processes.
  • Manage a caseload of clients requiring structured counselling, depending on contractual hours and service needs.

Skills

EAP counselling
Telephone counselling
Assessment skills
Team collaboration
English proficiency

Education

L4+ Counselling / psychotherapy
BACP/COSCA registered

Tools

Microsoft Office

Job description

Counsellor (UK GLASGOW)

Are you interested in joining a dynamic team that provides the best possible care to patients, clients and service users? We are looking for fully qualified Counsellors and Psychotherapists to join our Employee Assistant Programme (EAP) Clinical Team a part- time basis, based in-office at our HQ in Glasgow

About the role

Our EAP Counsellors work to help employees resolve personal and work- related issues that may be affecting their health and wellbeing. Our EAP services include short- term confidential counselling, manager support, critical incident and trauma support, legal and financial advice, and referrals to specialist psychological services such as CBT and EMDR.

  • Carrying out initial clinical assessments and triaging client needs, directing individuals to appropriate clinical pathways. This will involve delivering support across the pathway via booked assessment appointments, in-the-moment support, or booked single sessions, conducted by telephone and/or video consultation.
  • Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
  • Managing a caseload of clients requiring structured counselling, which will depend on your contractual hours, as well as the needs of the service.
Requirements
Shift Patterns
Shift Pattern 1

1 Day shift - office
1 Middle Shift
1 Late shift
Plus 1 "awake" shift per month - (midnight to 6am)
No mandatory weekend

Shift Pattern 2

1 Day shift - office
1 Middle shift
1 Late shift
Plus 1 weekend, either a Sat or Sun per month and a "sleeping" shift, per month (10pm-8am) dependent on business need

Shift Pattern 3

1 Day shift - office
1 middle shift
1 awake shift (midnight - 6am weekly)
NO mandatory weekend

Shift Pattern 4

1 Day shift - office
1 middle shift (weekend)
1 late shift
Plus 1 "sleeping" shift, per month (10pm-8am) dependent on business need

Key Skills and Experience
  • Professional qualifications as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
  • Previous EAP/Telephone Counselling or time limited assessment experience, ideally in a corporate environment. While it is advantageous, it is not mandatory, as comprehensive training will be provided.
  • Good IT skills with good working knowledge of Microsoft Office suite.
  • Proficiency in written and oral English language.
  • A strong clinical background, with excellent assessment skills.
  • An ability to make sound Clinical decisions, whilst holding boundaries.
  • Your abilities as a team-player with excellent time management, clinical, communication and organisation skills.
  • An ability to be cognisant of clients and the service whilst working under pressure.
  • An ability to work within a busy environment.
Benefits
  • A full induction training programme, which will be undertaken via Microsoft Teams.
  • An opportunity to work as part of an experienced Clinical Team who are passionate in their field, supportive, diverse and dynamic.
  • 22 days leave (or pro rata equivalent).
  • Bank Holidays and your birthday off as leave.
  • Financial assistance for Super
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