Copy of Assistant Manager

Greene King; Glasgow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development opportunities

Apprenticeships

Employee discounts

Wagestream pay access

Employee Assistance Programme

Family-friendly policies

Refer a Friend bonus

Job summary

Wallace Well Farm, part of Greene King, is seeking an Assistant Manager to lead a busy Farmhouse Inn and deliver exceptional hospitality. You will work closely with the General Manager to guide the team, maintain high service standards, and drive sales during peak periods.

Join a welcoming team at Wallace Well Farm, 13 minutes from Glasgow city centre, with family-friendly values and opportunities across Greene King’s portfolio.

Qualifications

• Experience as Assistant Manager or similar hospitality role.
• Strong people-management and communication skills.
• Ability to coach, motivate and develop a team.

Responsibilities

• Support the General Manager with day-to-day running of a busy Farmhouse Inn.
• Lead from the front and set the standard for brilliant customer service.
• Coach, motivate and develop the team to perform at their best.
• Drive sales across food, drinks and events.
• Ensure high standards of cleanliness, food safety, and compliance.
• Step up to lead in the General Manager's absence.

Skills

People management

Customer service

Leadership

Communication

Job description

Why Wallace Well Farm?

Wallace Well Farm is all about bringing people together.

From family meals and celebrations to a quick bite or a relaxed breakfast, there's always something happening. signature carvery is served every day of the week, alongside classic pub favourites, a popular buffet breakfast and an impressive selection of desserts.

And we're built with families in mind - from our free indoor play area to coach parking and disabled facilities, we make sure everyone feels welcome.

With fresh cakes baked in-house, puddings and our Beechdean ice cream parlour, there's plenty to keep customers coming back for more!

Company Description

Ready to be part of something bigger?

If you're an ambitious hospitality professional who lives and breathes hospitality, loves leading a team and thrives in a busy, family-focused environment, we could have the perfect opportunity for you at Wallace Well Farm.

Just 13 minutes from Glasgow city centre and close to the natural beauty of Seven Lochs Wetland Park, Wallace Well Farm is a welcoming Farmhouse Inn where great food, great service and family-friendly hospitality come together.

We're looking for an Assistant Manager who can lead from the front, bring energy to the team and help us continue to deliver fantastic experiences for every customer who walks through our doors.

Additional Information

Your next step with Greene King

At Greene King, we're passionate about developing our people and helping them build long-term careers in hospitality.

Whether you're looking to progress towards General Manager or simply want to develop your leadership skills further, we'll support you with training, development and opportunities across our business.

And there's plenty in it for you...

• Career development opportunities across Greene King.
• Training and development at every level, including apprenticeships.
• 33% employee discount and 15% discount for loved ones across Greene King brands.
• 50% employee and 25% loved ones discount at Greene King Inns and hotels.
• Employee Assistance Programme supporting mental health, wellbeing and financial/legal advice.
• Enhanced family-friendly maternity and paternity policies.
• Menopause Friendly Employer.
• Refer a Friend scheme - earn up to £1,500.
• Wagestream - access to your pay as you earn.
• Retail discounts, including up to 30% at Superdrug and Three Mobile.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Bring your energy. Lead the team. Grow the business.

If you're ready to take the next step in your hospitality career and want to be part of a busy, welcoming pub where there's always a reason to bring people together, we'd love to hear from you.

Qualifications

What's the opportunity?

As Assistant Manager, you'll play a key role in the day-to-day success of Wallace Well Farm, working closely with the General Manager to lead the team, deliver great hospitality and drive the business forward.

You'll:

• Support the General Manager with the day-to-day running of a busy Farmhouse Inn.
• Lead from the front and set the standard for brilliant customer service.
• Coach, motivate and develop the team, helping everyone perform at their best.
• Build a positive team culture through strong communication and visible leadership.
• Take ownership of shifts and make sure everything runs smoothly.
• Help drive sales across our food, drinks, carvery and wider customer occasions.
• Maximise opportunities around our family-friendly offering and local community.
• Ensure our food and service standards remain consistently high.
• Build relationships with customers and create experiences that keep them coming back.
• Support with events, busy trading periods and key occasions throughout the year.Maintain high standards across cleanliness, food safety, health and safety and compliance.
• Step up and lead the business in the General Manager's absence.
• Bring your ideas, personality and energy to help Wallace Well Farm continue to grow.

This is a role for someone who enjoys being hands-on, visible and part of the action - someone who wants to make a genuine difference to both the team and the customer experience.

What we're looking for

We're looking for someone who:

• Has previous experience as an Assistant Manager, Supervisor, Team Leader or in a similar hospitality role.
• Genuinely loves hospitality and enjoys creating great experiences for customers.
• Has strong people-management and communication skills.
• Can coach, motivate and develop a team.
• Leads by example and isn't afraid to get stuck in.
• Is confident managing a busy operation and prioritising effectively.
• Has a commercial mindset and wants to help grow the business.
• Understands the importance of consistency and high standards.
• Enjoys working in a family-friendly, fast-paced hospitality environment.
• Is passionate about food and great customer service.
• Is ambitious and wants to progress their career with Greene King.