Assistant Manager

Pub & Dining - Bra_203; Gloucester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

33% employee discount across Greeneキング

50% employee discount and 25% for you/

Employer Training & Apprenticeships

Employee Assistance Programme

Refer a Friend – up to £1,500

Wagestream

Retail discounts

Job summary

Greene King is recruiting a confident Assistant Manager for Fromebridge Mill in Gloucestershire to lead a busy pub and carvery, reporting to the General Manager, and to help drive standards across service, food and compliance.

You’ll manage shifts, coach the team, maintain customer experience, and identify opportunities to grow the business while staying calm under pressure.

Qualifications

• Experience leading a large team in a busy hospitality environment.
• Strong focus on customer experience and service standards.
• Hands-on leader with excellent communication and motivational skills.

Responsibilities

• Support the General Manager with day-to-day running of the pub.
• Take ownership of busy shifts and confidently lead the team.
• Work on the floor as a visible, hands-on leader.
• Coach, motivate and develop the established team.
• Maintain high standards across service, food, cleanliness and compliance.
• Create a great customer experience across our busy food and drink operation.
• Help drive sales and identify opportunities to grow the business.
• Build strong relationships with customers and the local community.
• Support the team through peak trading periods and busy services.

Skills

Team leadership

Communication

Customer service

Organisation

Problem solving

People management

Job description

Job Description

This is a busy pub with a large established team, so we're looking for someone who is confident taking the lead, bringing people together and keeping standards high when the pace picks up.

Working closely with the General Manager, you'll play a key role in running the business and helping us continue to grow.

You’ll be responsible for:

• Supporting the General Manager with the day-to-day running of the pub.
• Taking ownership of busy shifts and confidently leading the team.
• Working alongside the team on the floor and being a visible, hands‑on leader.
• Coaching, motivating and developing our established team.
• Maintaining consistently high standards across service, food, cleanliness and compliance.
• Creating a great customer experience across our busy food and drink operation.
• Helping drive sales and identifying opportunities to grow the business.
• Building strong relationships with our customers and local community.
• Supporting the team through busy food services and peak trading periods.
• Helping make the most of our carvery, food offer and varied customer occasions.
• Stepping up and supporting the General Manager whenever required.

Qualifications

What we're looking for

With the size and pace of the operation, experience really matters. We're looking for someone who is comfortable leading a large team and isn't afraid to get stuck in.

You’ll ideally have:

• Previous experience in an Assistant Manager, Supervisor or similar hospitality management role.
• Experience working in a busy pub, restaurant or high‑volume hospitality environment.
• Strong people leadership skills and the confidence to lead an established team.
• A hands‑on approach — you're happiest working alongside your team rather than sitting behind a desk.
• Excellent communication skills and the ability to motivate people.
• A strong focus on customer experience and service standards.
• Commercial awareness and the drive to help grow the business.
• The ability to stay calm, organised and positive when the pub is busy.
• A genuine passion for hospitality and the ambition to progress your career with Greene King

Personal Licence:

As this role may involve covering the business in the General Manager's absence, you'll need to be eligible to hold a Personal Licence. You don't need to have one when you apply. If you're successful, Greene King will support you through the process of obtaining your licence.

A food‑led operation with plenty going on

Food is a huge part of the Fromebridge Mill experience, from gourmet burgers and sizzling steaks to our much-loved carvery, served with fresh seasonal vegetables.

With strong footfall and a busy food operation, you'll need to be someone who understands the importance of pace, organisation and teamwork — particularly when the pub is firing on all cylinders.

Why Fromebridge Mill?

The setting is pretty special too.

You'll find us beside the River Frome, surrounded by picturesque countryside and close to attractions including WWT Slimbridge, Haresfield Beacon and Standish Wood.

Our waterside setting, sweeping driveway, floral displays and beer garden overlooking the wildlife and waterwheel make us a destination for families, locals and visitors alike.

It's a pub with a great team already in place — and we're looking for someone who can bring energy, experience and leadership to help take the business to the next level.

Additional Information

And there's plenty in it for you...

At Greene King, we're passionate about helping our people build careers they can be proud of.

You’ll have access to:

• Career development opportunities across Greene King and our family of brands.
• Training and development at every level, including apprenticeships.
• 33% employee discount and 15% for loved ones across our brands.
• 50% employee discount and 25% for loved ones at Greene King Inns.
• Free Employee Assistance Programme.
• Enhanced family‑friendly maternity and paternity support.
• Menopause Friendly Employer.
• Refer a Friend scheme – up to £1,500.
• Wagestream.
• Retail discounts, including savings with Superdrug and Three Mobile.

Greene King is the country's leading pub company and brewer. With over 220 years of history and a 39,000-strong team, we're on a mission to pour happiness into lives and become the pride of great British hospitality.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Bring your experience. Build the momentum. Take the Bold Forester forward.