Assistant Manager

Greene King; Nursling; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Competitive salary (£31,000–£34,750 +:

Bonus

Employee discount

Wagestream

Employee assistance programme

Enhanced family-friendly policies

Apprenticeships & career development

Refer a Friend scheme

Job summary

Greene King's Walnut Tree Farm in Nursling, Southampton, is seeking an Assistant Manager to work closely with the General Manager and lead the team to deliver the warm Farmhouse experience. You’ll be a visible shift leader, driving service quality and standards across busy periods.

In this role you’ll support day-to-day pub running, oversee team performance, guest experience, sales, compliance and stock, and coach your team to build confidence and advance their careers in a high-volume setting.

Qualifications

• Has experience leading a team in hospitality, retail, leisure or a similar fast-paced environment.
• Is confident running a shift and making decisions when things get busy.
• Knows how to motivate a team and create a great working environment.
• Understands the importance of excellent customer service and commercial performance.
• Is organised, resilient and able to keep a clear head under pressure.
• Wants to develop their career and take on more responsibility.

Responsibilities

• Lead the team and run the pub, ensuring guests receive the warm Farmhouse experience.
• Be a visible leader on every shift, motivating the team, setting high standards, and delivering great service even at peak times.
• Support the General Manager with day-to-day running, owning team performance, guest experience, sales, standards, stock, health & safety and compliance.
• Coach and develop your team, helping them build confidence, learn new skills and progress their careers.
• When running the shift, make decisions, solve problems and keep everything running smoothly.

Skills

Team leadership

Shift leadership

Customer service

Commercial awareness

Organisation

Resilience

Career development

Job description

What You'll Do

As Assistant Manager, you'll work closely with the General Manager to lead the team and run the pub, making sure every guest receives the warm, welcoming Farmhouse experience we're known for.

You'll be a visible leader on every shift, motivating your team, setting high standards and making sure we deliver great service even when we're at our busiest.

You'll support the General Manager with the day-to-day running of the pub, taking ownership of everything from team performance and guest experience to sales, standards, stock, health and safety and compliance.

You'll coach and develop your team, helping them build confidence, learn new skills and progress their careers, while creating a positive environment where people enjoy coming to work.

And when you're running the shift, you'll be the person the team looks to — making decisions, solving problems and keeping everything running smoothly.

Company Description

£31,000 - £34,750 + Bonus

Join us at Walnut Tree Farm

We're looking for an Assistant Manager to join the team at Walnut Tree Farm in Nursling, a busy and popular Farmhouse Inns site where great food, great service and great people are at the heart of everything we do.

This is a fantastic opportunity for an experienced Supervisor, Team Leader or Assistant Manager who wants to develop their leadership skills and play a key role in a high-volume pub.

From our famous carvery and pub classics to breakfast, our freshly baked cakes and family-friendly play areas, there is always something happening at Walnut Tree Farm.

Additional Information

Why Farmhouse Inns?

At Farmhouse Inns, we're all about generous food, great value and bringing people together.

As part of Greene King, you'll have access to fantastic training and development opportunities, giving you the chance to build your career across one of the UK's biggest hospitality businesses.

You'll also get:

• Competitive salary of £31,000 – £34,750 + bonus
• 33% employee discount and 15% for friends and family across Greene King pubs and brands
• 50% employee discount and 25% for friends and family at Greene King Inns and Hotels
• Wagestream – access to your earned pay when you need it
• Employee assistance programme offering wellbeing, financial and legal support
• Enhanced family-friendly policies
• Access to apprenticeships and structured career development
• The opportunity to progress across our many Greene King brands
• Refer a Friend scheme – earn up to £1,500

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

About Walnut Tree Farm

Walnut Tree Farm is a true family destination in Nursling, Southampton. We're proud of our daily carvery, generous pub food and welcoming atmosphere, with a menu that includes everything from steaks and fish & chips to burgers, pies and desserts.

We also offer breakfast, takeaway and delivery, alongside our indoor and outdoor play areas, beer garden, car park and EV charging.

It's a busy operation with plenty of variety, so this is the perfect environment for someone who enjoys being hands-on, leading from the front and making things happen.

What We're Looking For

• Has experience leading a team in hospitality, retail, leisure or a similar fast-paced environment.
• Is confident running a shift and making decisions when things get busy.
• Knows how to motivate a team and create a great working environment.
• Understands the importance of excellent customer service and commercial performance.
• Is organised, resilient and able to keep a clear head under pressure.
• Wants to develop their career and take on more responsibility.

You don't need to have done everything before. If you're an ambitious hospitality professional with the right attitude and leadership skills, we'll give you the training and support to develop.