Copy & Content Manager — Workplace Savings (Flexible Benefits)

Legal And General Group; Hove; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Performance bonus

Share schemes

Generous pension

Life assurance

Healthcare plan

25 days holiday + holidays

Electric car scheme

Employee discounts

Sustainable offices

Job summary

Legal & General is seeking a Copy & Content Manager to join the Workplace Savings team. You will craft clear, engaging communications across emails, webpages, digital tools and customer journeys, turning complex information into accessible language while ensuring accuracy and regulatory compliance.

You will work with product, marketing and design colleagues, manage content lifecycle, and support both digital and offline communications.

Qualifications

• Strong experience writing and managing customer-facing content across digital channels.
• Ability to turn complex subjects into straightforward, accessible language.
• Experience working with compliance, legal or governance stakeholders on customer communications.
• Experience developing content in line with customer and business goals.
• Confidence collaborating with colleagues across product, marketing and design.

Responsibilities

• Writing clear, engaging copy for emails, web pages, digital tools and customer journeys.
• Developing content approaches that support customer and business priorities.
• Managing content lifecycle and ensuring information remains accurate and up to date.
• Collaborating with compliance and Advertising Standards to create clear, fair communications.
• Partnering with product teams to explain features and benefits clearly to customers.
• Supporting digital and offline communications including email and direct mail campaigns.
• Advocating for accessible, customer-focused writing and sharing best practices.
• Ensuring communications provide information customers need to make informed decisions.

Skills

Content writing

Content management

Stakeholder collaboration

Compliance coordination

Product feature explanations

Accessible writing

Customer-focused writing

Multichannel communications

Job description

Legal & General is seeking a Copy & Content Manager to join the Workplace Savings team. You will craft clear, engaging communications across emails, webpages, digital tools and customer journeys, turning complex information into accessible language while ensuring accuracy and regulatory compliance.

You will work with product, marketing and design colleagues, manage content lifecycle, and support both digital and offline communications.