Content Manager: Clear Copy & Customer Journeys (Finance)

Legal & General; Hove; Presencial; GBP 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Share schemes

Generous pension contribution

Life assurance

Healthcare Plan (permanent employees)

Descripción de la vacante

Legal & General, a leading UK financial services group, is seeking a Copy & Content Manager for the Workplace Savings team. This role focuses on turning complex information into clear, engaging content across emails, web pages, and customer journeys.

The role combines hands-on copywriting with content management, stakeholder collaboration and a strong emphasis on delivering good customer outcomes. You will work with compliance, product, marketing and design teams to create accessible,

Formación

• Write clear, engaging customer-facing copy for digital channels.
• Turn complex information into plain language for customers.
• Collaborate with compliance, legal or governance on communications.
• Develop content aligned with customer and business goals.
• Partner with product, marketing and design teams.

Responsabilidades

• Write clear, engaging copy for emails, webpages, and customer journeys.
• Develop content approaches aligned with priorities.
• Manage content lifecycle and keep information up to date.
• Collaborate with compliance and advertising standards teams.
• Explain product features and benefits to customers.
• Support digital and offline communications, including campaigns.
• Promote accessible, customer-focused writing and best practices.
• Help ensure communications help customers make informed decisions.

Conocimientos

Customer content writing

Digital content management

Stakeholder collaboration

Accessible writing

Governance/compliance coordination

Herramientas

CMS

Descripción del empleo

Legal & General, a leading UK financial services group, is seeking a Copy & Content Manager for the Workplace Savings team. This role focuses on turning complex information into clear, engaging content across emails, web pages, and customer journeys.

The role combines hands-on copywriting with content management, stakeholder collaboration and a strong emphasis on delivering good customer outcomes. You will work with compliance, product, marketing and design teams to create accessible,