Copy & Content Manager, Workplace Savings

Legalandgeneral; Cardiff; Sur place; GBP 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Life assurance

Healthcare Plan

25 days holiday + holidays + buy/sell

Family leave

Electric car scheme

Discounts

Net-zero carbon offices

Résumé du poste

Legal & General is seeking a Copy & Content Manager to join the Workplace Savings team. You’ll create clear, engaging communications for members across digital and offline channels, turning complex information into content that customers can easily understand and act on.

This hands-on role blends copywriting with content management, stakeholder collaboration and a strong focus on customer outcomes, with opportunities to shape product messaging and ensure compliance across channels.

Qualifications

• Experience writing and managing customer-facing content across digital channels.
• Ability to simplify complex subjects into accessible language.
• Experience working with compliance or governance stakeholders on customer communications.
• Experience aligning content with customer and business goals.
• Ability to collaborate across product, marketing and design teams.
• Strong organizational skills to manage multiple priorities.
• Knowledge of digital content strategy and customer engagement.
• Experience in financial services, pensions, workplace savings, CMS or regulated communications would be valuable.

Responsabilités

• Writing clear, engaging and jargon-free copy for emails, webpages, digital tools and customer journeys.
• Developing content approaches that support our customer and business priorities.
• Managing content throughout its lifecycle and keeping information accurate and up to date.
• Working with compliance and Advertising Standards colleagues to create clear, fair and appropriate communications.
• Partnering with product teams to explain product features and benefits in a way customers can understand.
• Supporting digital and offline communications, including email and direct mail campaigns.
• Championing accessible, customer-focused writing and sharing content best practice across the team.
• Helping ensure communications give customers the information they need to make informed decisions.

Connaissances

Customer content writing

Plain language

Compliance collaboration

Content strategy

Cross-functional collaboration

Project management

Digital content strategy

Financial services experience

Outils

CMS

Description du poste

Legal & General is seeking a Copy & Content Manager to join the Workplace Savings team. You’ll create clear, engaging communications for members across digital and offline channels, turning complex information into content that customers can easily understand and act on.

This hands-on role blends copywriting with content management, stakeholder collaboration and a strong focus on customer outcomes, with opportunities to shape product messaging and ensure compliance across channels.