CoPilot Product Owner - Enterprise AI & Productivity

079 NT Management Services Limited; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Northern Trust is seeking a CoPilot Product Owner to drive Personal AI enablement and product strategy within the Enterprise AI Program. You will manage end-to-end lifecycle for Copilot and enterprise AI tooling, aligning with governance, risk controls and enterprise priorities.

In this role you will partner with Technology Platform Managers to define capabilities, deliver product innovations, and sustain adoption at scale, using data-driven insights to optimize adoption, ROI and KPI performance.

Qualifications

• Experience in product lifecycle management, roadmaps, launches and post-launch optimization.
• Ability to translate business productivity needs into AI-enabled solutions with balance of risk and usability.
• Strong communication and problem-solving skills in a regulated environment.

Responsibilities

• Drive discovery and innovation through personas, competitive analysis, and opportunities.
• Support product planning including forecasting, requirements definition, and success metrics.
• Maintain enterprise-wide perspective to optimize efficiency and productivity.
• Perform risk analysis and maintain governance aligned with controls.
• Track product KPIs and conduct post-launch audits for improvements.
• Monitor financial performance and ensure cross-region alignment.
• Maintain product documentation and governance artifacts with audit-ready accuracy.
• Provide RFP support and consulting across stakeholders.
• Collaborate cross-functionally with business, tech, risk, and compliance partners.
• Ensure adherence to enterprise governance and AI control frameworks.
• Develop and deliver quarterly OKRs aligned to strategy with transparent reporting.
• Support executive decision-making with structured insights.

Skills

Product lifecycle

Stakeholder management

Data-driven decision making

Strategic planning

Communication

Risk & governance

Cross-functional collaboration

OKR setting

Tools

Microsoft Copilot

Copilot Studio

Enterprise AI tooling

Job description

Northern Trust is seeking a CoPilot Product Owner to drive Personal AI enablement and product strategy within the Enterprise AI Program. You will manage end-to-end lifecycle for Copilot and enterprise AI tooling, aligning with governance, risk controls and enterprise priorities.

In this role you will partner with Technology Platform Managers to define capabilities, deliver product innovations, and sustain adoption at scale, using data-driven insights to optimize adoption, ROI and KPI performance.