CoPilot Product Owner: Enterprise AI & Productivity

LGBT Great; Greater London; Hybride; GBP 90 000 - 120 000; Plein temps

Résumé du poste

Northern Trust is seeking a CoPilot Product Owner to drive Personal AI enablement and product strategy within the Enterprise AI Program. You will manage end-to-end product lifecycle for Copilot-related tooling, ensuring alignment with enterprise priorities and governance.

The role partners with Technology Platform Managers to translate strategy into execution, monitor adoption, and optimize outcomes through data-driven insights while maintaining risk controls.

Qualifications

• Comfortable operating a business enablement product for a technical product environment.
• Understanding of Microsoft Copilot ecosystem (M365 Copilot, Copilot Studio, agents) including enterprise deployment, usage patterns, and productivity use cases
• Knowledge of AI-powered personal productivity workflows (workflow automation, knowledge grounding, prompts, agent orchestration, collaboration enablement)
• Familiarity with enterprise AI governance, risk, and compliance frameworks (e.g., data protection, access controls, model risk, audit requirements) as applied to Copilot and enterprise AI tools
• Experience with product lifecycle management, including roadmap development, launch execution, and post-launch optimization
• Strong understanding of usage telemetry, adoption metrics, and value realization frameworks (e.g., productivity KPIs, ROI modeling, OKRs tied to Copilot adoption)
• Ability to translate business productivity needs into AI-enabled capabilities while balancing user experience, risk, and scalability
• Experience working in regulated environments with audit, risk, and compliance alignment for AI-driven solutions
• Excellent communication and problem-solving skills

Responsabilités

• Drive discovery and innovation through personas, competitive analysis, and identification of new opportunities
• Support product planning including forecasting, requirements definition, and success metrics
• Maintain an enterprise-wide perspective to optimize efficiency, effectiveness, and productivity
• Perform risk analysis and maintain risk assessments aligned to governance frameworks and controls
• Track product KPIs (adoption, satisfaction, performance) and conduct post-launch audits to drive continuous improvement
• Monitor financial performance (capital, expenses, rate cards) and ensure alignment across regions
• Maintain product inventory, documentation, and governance artifacts with audit-ready accuracy
• Provide RFP support and expert consulting across business and technology stakeholders
• Operate cross-functionally with business, technology, risk, and compliance partners
• Ensure adherence to enterprise governance, regulatory standards, and AI control frameworks
• Develop and deliver quarterly OKRs aligned to enterprise strategy, with transparent performance reporting
• Support executive decision-making through structured insights and performance analytics
• Balance strategic direction with operational execution to deliver measurable business outcomes

Connaissances

Product ownership & strategy

AI governance

M365 Copilot knowledge

Product lifecycle mgmt

OKRs & metrics

Cross-functional collaboration

Description du poste

Northern Trust is seeking a CoPilot Product Owner to drive Personal AI enablement and product strategy within the Enterprise AI Program. You will manage end-to-end product lifecycle for Copilot-related tooling, ensuring alignment with enterprise priorities and governance.

The role partners with Technology Platform Managers to translate strategy into execution, monitor adoption, and optimize outcomes through data-driven insights while maintaining risk controls.