Coordination Centre Administrator

Confidential; Wokingham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Full training and onboarding

Immediate start

Office-based role in Wokingham

Supportive team culture

Job summary

Confidential is seeking a proactive Temporary Coordination Centre Administrator to support a busy operations team during a period of increased demand. This varied admin role covers communications, data management, staff engagement and project support.

You will be the first point of contact for calls, manage messages, maintain records and assist with reports. A strong organiser with excellent IT skills and discretion is essential.

Qualifications

• Previous administration or coordination experience.
• Excellent communication and confident telephone manner.
• Highly organized with strong attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel, Teams).
• Comfortable handling data across multiple systems.
• Ability to prioritise workloads and work collaboratively.

Responsibilities

• Acting as the first point of contact for calls and enquiries.
• Managing correspondence and coordinating communications across the business.
• Providing day-to-day administrative support to the Coordination Centre team.
• Maintaining records, trackers, spreadsheets and internal systems.
• Supporting staff engagement initiatives and wellbeing calls.
• Producing reports and supporting operational improvement projects.
• Assisting with emergency planning administration and risk documentation.

Skills

Administration experience

Coordination

Customer service

Communication skills

Organised and detail-oriented

Multitasking

Tools

Microsoft Office Suite

Job description

We are seeking a proactive and organised Temporary Coordination Centre Administrator to support a busy operations team during a period of increased demand. This is a varied administrative role, providing essential support across communications, data management, employee engagement activities and operational projects.

Client Details

Our client is a leading organisation operating within the healthcare sector, providing vital services to individuals across the UK. With a strong focus on quality, teamwork and employee wellbeing, they are seeking a capable administrator to help support the smooth running of their coordination centre.

Description

• Acting as the first point of contact for incoming telephone calls and enquiries.
• Managing correspondence, messages and coordinating communications across the business.
• Providing day-to-day administrative support to the Coordination Centre team.
• Maintaining accurate records, trackers, spreadsheets and internal systems.
• Supporting staff engagement initiatives, surveys and follow-up communications.
• Making wellbeing calls to employees and accurately recording outcomes.
• Assisting with emergency planning administration and risk assessment documentation.
• Producing reports, collating data and supporting operational improvement projects.
• Supporting managers with ad hoc administrative tasks and business priorities.

Profile

• Have previous administration, coordination or customer service experience.
• Possess excellent communication skills and a confident telephone manner.
• Be highly organised with strong attention to detail.
• Be proficient in Microsoft Office, including Outlook, Word, Excel and Teams.
• Be comfortable working with data, spreadsheets and multiple systems.
• Be able to prioritise workloads and manage multiple tasks effectively.
• Demonstrate a proactive, flexible and positive attitude.
• Be comfortable handling confidential information with discretion.
• Enjoy working as part of a collaborative and supportive team.

Job Offer

• Competitive hourly pay.
• Immediate start opportunity.
• Full training and structured onboarding.
• Exposure to a fast-paced and rewarding healthcare environment.
• Friendly and supportive team culture.
• Gain experience within a growing and highly regulated sector.
• Modern office-based working environment in Wokingham.
• Opportunity to extend or go permanent for the right candidate.