Coordination Centre Administrator

Michael Page; Wokingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Immediate start

Full training

On-site office in Wokingham

Job summary

Michael Page is seeking a capable administrator to join the Coordination Centre in their modern Wokingham office. You will be the first point of contact for calls, manage communications, and provide essential admin support in a fast-paced healthcare environment.

The role offers full training, onboarding, and a supportive team culture with opportunities to extend or go permanent for the right candidate. Immediate start is available.

Qualifications

• Previous administration/coordination or customer service experience.
• Strong communication and telephone skills.
• Highly organized with attention to detail.
• Proficient with Microsoft Office (Outlook, Word, Excel, Teams).
• Comfortable handling confidential information.

Responsibilities

• Answer incoming calls and enquiries.
• Manage correspondence and coordinate communications.
• Provide day-to-day admin support to Coordination Centre.
• Maintain records, trackers, and internal systems.
• Produce reports and collate data for improvements.
• Support managers with ad hoc tasks.

Skills

Administration

Coordination

Customer service

Microsoft Office

Data handling

Multitasking

Discretion

Teamwork

Excel

Outlook

Word

Teams

Tools

Excel

Outlook

Word

Teams

Job description

Client Details

Our client is a leading organisation operating within the healthcare sector, providing vital services to individuals across the UK. With a strong focus on quality, teamwork and employee wellbeing, they are seeking a capable administrator to help support the smooth running of their coordination centre.

Description

• Acting as the first point of contact for incoming telephone calls and enquiries.
• Managing correspondence, messages and coordinating communications across the business.
• Providing day-to-day administrative support to the Coordination Centre team.
• Maintaining accurate records, trackers, spreadsheets and internal systems.
• Supporting staff engagement initiatives, surveys and follow-up communications.
• Making wellbeing calls to employees and accurately recording outcomes.
• Assisting with emergency planning administration and risk assessment documentation.
• Producing reports, collating data and supporting operational improvement projects.
• Supporting managers with ad hoc administrative tasks and business priorities.

Profile

• Have previous administration, coordination or customer service experience.
• Possess excellent communication skills and a confident telephone manner.
• Be highly organised with strong attention to detail.
• Be proficient in Microsoft Office, including Outlook, Word, Excel and Teams.
• Be comfortable working with data, spreadsheets and multiple systems.
• Be able to prioritise workloads and manage multiple tasks effectively.
• Demonstrate a proactive, flexible and positive attitude.
• Be comfortable handling confidential information with discretion.
• Enjoy working as part of a collaborative and supportive team.

Job Offer

• Competitive hourly pay.
• Immediate start opportunity.
• Full training and structured onboarding.
• Exposure to a fast-paced and rewarding healthcare environment.
• Friendly and supportive team culture.
• Gain experience within a growing and highly regulated sector.
• Modern office-based working environment in Wokingham.
• Opportunity to extend or go permanent for the right candidate.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.