Conveyancing Assistant - Stevenage Stevenage

Tollers; Stevenage; Remote; GBP 22,000 - 27,000; Full time

Job summary

Tollers is seeking a proactive Conveyancing Assistant for its Stevenage office to support our Residential Conveyancing Team. You will help with file administration, client updates and workflow management in a busy firm.

Ideal candidates will have at least 1 year of experience in residential conveyancing and be comfortable using Case Management systems, while delivering outstanding client service under pressure.

Qualifications

• At least 1 year of experience in a Residential Conveyancing Assistant role.
• Experience using Case Management systems or similar software.
• Ability to work under pressure and prioritise workload.
• Excellent client service and communication skills.

Responsibilities

• Assist in day-to-day running and administration of Conveyancing files from outset to completion.
• Prepare letters and documents via the Case Management system; handle bills and completion statements.
• Set up completions and manage post-completion matters.
• Ensure compliance with money laundering requirements and obtain ID where required.
• Attend to clients, agents, solicitors and third parties by phone/email/in person, providing updates and advice.
• Be the first point of contact for clients where possible.

Skills

Client service

Communication

Prioritisation

Case Management system

Tools

Case Management system

Job description

We are currently seeking a dynamic individual to join our well-established Residential Conveyancing Team based at our Stevenage office. As a Conveyancing Assistant, you will play a pivotal role in providing exceptional support to our busy team, ensuring unparalleled levels of client service.

This role is crucial to the success of our experienced team who have a demanding workload. This means that you must be able to handle pressure and be able to prioritise your daily workload.

Key Responsibilities of this role:

You will assist in the day-to-day running and administration of Conveyancing files to include: preparation of standard letters and documents via the Case Management system from the outset of a transaction through to completion, preparation of bills and completion statements, setting up and dealing with completions and all post-completion matters. You will be responsible for complying with the firm’s money laundering requirements i.e. obtaining clear results and if referred then producing standard letters to clients requesting proof of identification

Additional requirements of this role:

• Attending to clients, estate agents, solicitors, intermediaries and other 3 rd parties both on the telephone/email and in person where requested to provide updates and general advice.
• Acting as the first point of contact for all clients where possible.
• Preparing work as requested by any Conveyancing fee earner to whom you report to.
• Assisting in the personal organisation of fee earners through the operation of the Case Management system to its full potential and tasks/diary management.
• Updating the Land Registry and various lender online portals
• Creating online ID requests and requesting funds via our online portal
• Filing of papers and other general administrative duties.

It is essential that the candidate be able todemonstrate at least 1 year of previous experience & knowledge of working in an Assistantrole in a Residential Conveyancing Department andthat they have the skills required to undertake this role.

Employment Type: Full-Time, Office-Based.

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What Our Clients Say

Tollers business lawyers really understand our business and our way of working. They are able to pick up on a situation and respond quickly knowing the business issues facing us. Derek Hill - Advanced Technology Service UK Ltd