Control Room Operator - Location Birmingham (West Mids ROC)

HAUC(UK); West Bromwich; On-site; GBP 21,000 - 32,000; Full time

Job summary

National Highways is seeking a Control Room Operator in Birmingham. You’ll be the first line of support when someone makes that crucial roadside call, delivering calm, clear guidance and coordinating the right teams to respond swiftly to incidents, breakdowns or urgent road issues.

From setting road signs and signals to liaising with emergency services and ensuring road workers can safely carry out maintenance and upgrades, you’ll be at the heart of it all, helping to keep the network moving and

Job description

Control Room Operator - Location Birmingham (West Mids ROC)

02.09.2026

National Highways have a vacancy for a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.