Traffic Control Room Operator – 24/7 Incident & Info Hub

National Highways; United Kingdom; On-site; GBP 35,062 - 36,512; Full time

Job summary

A government highways agency in the United Kingdom is seeking a Traffic Management Officer based in Bristol. The successful candidate will monitor live traffic using advanced tools, coordinate incident responses, and ensure safety for road users. Required skills include decision-making, excellent communication, and the ability to work under pressure. A GCSE in Maths and English or equivalent is necessary. The position offers up to £35,062.50 initially, increasing after probation.

Responsibilities

• Monitor live traffic conditions with tools like CCTV and sensors.
• Coordinate responses to accidents, breakdowns, and severe weather.
• Provide timely information to road users and update digital signs.
• Work with emergency services, police, and local authorities.
• Coordinate road maintenance and construction work.

Skills

Decision-making and problem-solving skills

Excellent communication skills and telephone manner

Ability to work calmly under pressure

Comfortable with technology and able to learn new systems quickly

High level of typing proficiency

Education

GCSE Maths and English (Grade C/4 or above) or equivalent

Job description

A government highways agency in the United Kingdom is seeking a Traffic Management Officer based in Bristol. The successful candidate will monitor live traffic using advanced tools, coordinate incident responses, and ensure safety for road users. Required skills include decision-making, excellent communication, and the ability to work under pressure. A GCSE in Maths and English or equivalent is necessary. The position offers up to £35,062.50 initially, increasing after probation.