Control Room Operator - Incident Response & Traffic Safety

Connect Plus Services; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

Connect Plus Services is looking for a Control Room Operator to manage and monitor the strategic M25 DBFO network from Dartford. You will coordinate resources, respond to incidents, and maintain operational records to ensure safety and performance.

The ideal candidate must possess excellent communication skills, problem-solving ability, and experience in high-pressure environments. Join us to support the efficient operation of the motorway network.

Qualifications

• Experience in time-critical resource deployment.
• Prior work in operational control rooms or emergency services is preferred.

Responsibilities

• Coordinate resource deployment during incidents.
• Monitor CCTV and safety systems.
• Maintain accurate operational records.
• Ensure compliance with company policies.
• Build relationships with key stakeholders.

Skills

Excellent oral and written communication skills

Strong problem-solving ability

Ability to remain calm under pressure

Strong organisational skills

Sound judgement

Job description

Connect Plus Services is looking for a Control Room Operator to manage and monitor the strategic M25 DBFO network from Dartford. You will coordinate resources, respond to incidents, and maintain operational records to ensure safety and performance.

The ideal candidate must possess excellent communication skills, problem-solving ability, and experience in high-pressure environments. Join us to support the efficient operation of the motorway network.