Control Room Operator

Mitie; Broughton in Furness; On-site; GBP 24,000 - 32,000; Full time

Job summary

Mitie is seeking a CCTV/Fire Control Room Operative at our Broughton site to deliver vigilant surveillance and rapid incident response within a professional security team.

Working 4 on 4 off with 12-hour shifts (days and nights), averaging about 42 hours per week, you will monitor CCTV, coordinate with emergency services, and support incident investigations; flexibility and integrity are essential. The right to work in the UK and willingness to obtain security clearance are required.

Qualifications

• Experience in a Security Operations Centre or control room is desirable.
• Ability to produce accurate logs, reports and routine correspondence.
• Excellent organisational, communication and customer service skills.

Responsibilities

• CCTV monitoring and incident handling.
• Emergency services and agency coordination.
• CCTV and incident investigations.
• Training and development responsibilities.

Skills

Security operations

Log management

Teamwork

Communication

Job description

About the role:

Ready for an exciting career? Join Mitie as a CCTV/Fire Control Room Operative at our Broughton site. We offer a dynamic work environment with a supportive team.

Enjoy a balanced work-life schedule: 4 on 4 off 2 days 2 nights (12 hour shifts)

Average of 42 hours a week.

Job Description:

Your responsibilities will include:

• Emergency Services & Agency Coordination
• CCTV Monitoring
• CCTV & Incident Investigations
• Training & Development

Additional Duties:

• -Complete other duties and responsibilities as requested by your Supervisor or Manager
• -The right to work in the UK and a 5-year checkable history
• -1-2 years' experience working within a Security Operations Centre / Control Room environment - (desirable)
• -The ability and willingness to obtain a high level of security clearance
• -Flexibility to work days, nights and weekends, including occasional short-notice operational requirements
• -The ability to multitask and work effectively as part of a team
• -Strong knowledge of security operations and procedures
• -The ability to produce accurate logs, reports and routine correspondence
• -Excellent organisational, communication and customer service skills
• -Confidence, professionalism and absolute integrity at all times
• -A willingness to embrace new training, development opportunities and changes in working practices Willing to undergo any relevant training, work weekends and 12-hour shifts.
• -Encourage a high standard of Customer Care, advise and assist stakeholders on