Contracts Technician - Carriers

The Ardonagh Group; Slough; Remote; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity has arisen for a Contracts Technician to join a dynamic Counterparty Contracts team. This remote role involves managing Carrier relationships, ensuring compliance, and overseeing the onboarding process. Ideal candidates will have a strong background in insurance or compliance, excellent communication skills, and the ability to build relationships with stakeholders. Join a supportive organization that values personal and professional development, offers a range of benefits, and fosters a diverse and inclusive work environment. Apply now to be part of a company that truly cares about its people and their wellbeing.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Award-winning learning & development

Pension scheme

24-hour Employee Assistance support

Corporate perks (gym memberships, cinema tickets)

One day paid volunteering

Charity donation matching

Spotlight Awards for employee recognition

Qualifications

• Previous experience in an insurance or compliance role is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Manage and administer Carrier Terms of Business Agreements.
• Onboard new carriers and perform due diligence.
• Negotiate ToBAs and handle queries from stakeholders.

Skills

Insurance Knowledge

Compliance Understanding

Organizational Skills

Communication Skills

Customer Service

Negotiation Skills

Education

Relevant Experience in Insurance or Compliance

Job description

This is a Permanent, Full Time vacancy that closed 12 days ago at 14:50 BST.

The Vacancy

Contracts Technician - Carriers - Home Worker - ARD1077150

Purpose of the Role

This exciting remote-based opportunity has arisen to join our Counterparty Contracts team who have an expanding portfolio, presenting exciting opportunities and challenges now and upcoming.

This role will deliver effective and compliant onboarding and continued management of Carrier relationships, including oversight and management of the onboarding process, ongoing due diligence of existing relationships, and responding to business and regulatory changes impacting trading agreements.

What you will do

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more:

• Manage, control, and administer the Carrier Terms of Business Agreements (ToBAs) within Insurance Broking and ensure that all information held is accurate and meets all regulatory requirements.
• Onboard new carriers, including completing agency questionnaires, reviewing requested documentation, performing due diligence, and obtaining relevant approvals from internal key stakeholders.
• Negotiate ToBAs to ensure they are comparable with the company benchmark template.
• Deal with queries from internal and external sources, including mergers and acquisitions, company name changes, general queries on clauses, addendums, novations, and variations.
• Support the onboarding and ongoing management and administration of Delegated Underwriting Authorities (DUAs).
• Assist the Line Manager with internal and external audit requests in a timely manner, including sourcing relevant documents and information.

Who we are looking for

We are seeking someone with previous experience in an insurance or compliance role who is an organised, confident, motivated individual with a keen eye for detail. You will need to be able to prioritise your own workload, be proactive, focused, and possess a positive customer service attitude. You will be able to build relationships easily with internal and external stakeholders, work under pressure, and demonstrate integrity and assertiveness. Excellent communication skills, the ability to use your initiative, and being adaptable and resourceful are all key skills required.

In return, you will be welcomed and supported by our Ardonagh family, joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Ardonagh family.
• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing.
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, eyecare vouchers, cycle to work, and much more.
• One day paid volunteering to give back to our communities.
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community.
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development. Come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Group is an equal opportunities employer, with a growing and thriving diversity, equity, and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history, and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Why not check us out on LinkedIn or speak to one of our team to find out what life’s really like with The Ardonagh Group family.

The Company

Ardonagh Advisory are The Ardonagh Group’s broking and advisory platform, a community-focused set of businesses with an unrivalled local footprint of experts across a wide range of sectors and specialisms, combined with national and international reach. We're proud of developing trusted relationships to support and drive the growth agenda of our clients. Our brands are Bravo Networks, Ethos Broking, Footman James, Hera Indemnity, Towergate, Towergate Health & Protection, Thompson & Bryan, Compass UK, and Usay Compare.

By joining our business, you will be part of a network of around 4,000 employees with a vast range of backgrounds, expertise, and organisational cultures united by our resilience, unique spirit, and commitment to looking out for customers and our communities.