Lead Technician

ServiceMaster Clean of Fraser Valley; Greater London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in property damage restoration seeks a dedicated technician to lead emergency services. In this vital role, you'll coordinate water and fire damage restoration efforts, ensuring quality service and customer satisfaction. With a strong emphasis on integrity and performance, this position offers the opportunity to make a significant impact in people's lives during their time of need. Join a company that values excellence and provides a supportive work environment, where your skills will be honed and recognized. If you're passionate about helping others and possess the necessary certifications, this could be the perfect opportunity for you.

Benefits

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

Qualifications

• Required IICRC certifications for Water Restoration and Fire & Smoke Technician.
• High School diploma or equivalent and valid Driver’s License required.

Responsibilities

• Coordinate and supervise emergency restoration services for water and fire damage.
• Train and supervise emergency services technicians and maintain customer communication.

Skills

Emergency Water Services

Emergency Fire/Smoke Services

Mold Remediation

Carpet & Upholstery Cleaning

IICRC Certifications

Physical Stamina

Education

High School Diploma or Equivalency

Tools

MSDS Sheets

Job description

BASIC FUNCTIONS: Responds to all activities of emergency services and oversees restoration services.

KEY RESPONSIBILITIES:

• Professionally represent the Paul Davis principles of honesty and integrity.
• Point person and first responder for every emergency loss.
• Establishes and records the scope of work to be accomplished.
• Coordinates and supervises work on Emergency Water Services (to include extraction, developing drying plans, and providing project documentation).
• Coordinates and supervises work on Emergency Fire/Smoke Services (to include deodorization, pack-outs, board-ups, and securing structure).
• Coordinates and supervises work on Mold Remediation (including demolition and cleaning).
• Coordinates and supervises work in the preparation and cleaning of carpets and furniture upholstery.
• Oversees Equipment Maintenance and expendables (to include maintaining MSDS sheets).
• Communicates with Management & Customers.
• Trains and supervises emergency services technicians and assistant technicians.
• Maintains relationship with adjusters and communicates updates as needed.
• Performs on-call rotation as needed.
• Completes jobs successfully and obtains certificate of completion.
• Able to climb a ladder.
• Able to lift at least 75 pounds.
• Able to work in confined spaces.
• Able to work around a variety of chemicals without any adverse reaction or sensitivity.
• Required IICRC certifications: Water Restoration Technician, ASD, Fire & Smoke Technician, Applied Microbial Remediation (PDR Certification), Carpet & Upholstery Technician (PO Certification).
• Required High School diploma or equivalency, valid Driver’s License, copy of current driving history issued by DMV.

Company Overview: Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Our Mission:

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Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture