Contracts Manager

Poundland & Dealz; Walsall; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

10% employee discount

Birthday day off

33 days holidays inc banks

Private medical cover

Annual bonus up to 15%

Car allowance £500 per month

Free parking onsite

Pension with employer match up to 5%

Wellbeing resources with Retail Trust

Staff Shop discounts

Wages advance via stream

Training & development

Life assurance

Job summary

Poundland & Dealz in Walsall is hiring a Contracts Manager within our Property Services team. The role is hybrid and involves travel to other sites and suppliers, with accountability for creating, negotiating, and managing contracts with suppliers and service providers in Facilities Management.

You will lead contract lifecycle activities, collaborate with Legal, Procurement and Property Operations, monitor performance against KPIs, mitigate risks, and ensure compliance with safety,

Qualifications

• Experience in contract management across large multi-site organisations.
• Strong knowledge of contract law, procurement processes and risk management.
• Understanding of legal, regulatory (safety, environmental, accessibility) requirements.
• Experience selecting, onboarding/offboarding suppliers and managing performance.

Responsibilities

• Oversee drafting, reviewing, negotiating and performance managing contracts.
• Lead cross-functional collaboration with Legal, Procurement, Property Operations and Retail Support.
• Negotiate favourable terms and ensure alignment with project objectives.
• Identify and mitigate contract risks and ensure regulatory compliance.
• Build and maintain external partnerships for timely, cost-efficient deliveries.
• Monitor performance against KPIs and implement policy improvements.

Skills

Contract management

Negotiation

Risk management

Procurement

Supplier management

Cross-functional collaboration

Leadership

Job description

Join us here at Poundland & Dealz as a Contracts Manager in our Property Services team. Based in our Customer Support Centre in Walsall, the role will work on a hybrid basis and include some travel to other sites and suppliers.

As Contracts Manager you will be responsible for overseeing the creation, negotiation, and management of contracts with suppliers and service providers with a key focus on Facilities Management. You will ensure we are compliant with legal and regulatory requirements, managing contract risks, supporting the strategic objectives of Poundland and Dealz through effective contract management. You will frequently meet with current/new clients to review Performance, efficiency and to negotiate terms & conditions.

With autonomy and trust to make an impact from day one, you’ll be responsible for:

• Cross-Functional Collaboration: Work with Legal, Procurement, Property Operations, Retail Support, Property Services Team and Profit Protection to ensure contracts meet business and operational requirements.
• Contract Negotiation: Lead contract negotiations with suppliers, contractors, and service providers, ensuring favourable terms, efficiencies and alignment with project and business objectives.
• Risk Management: Identify and mitigate contract risks, ensuring compliance with legal and regulatory requirements.
• External Partnerships: Build and maintain relationships with suppliers, clients, and service providers to ensure timely and cost-effective delivery of goods and services.
• Cost Management: Challenge supplier costs to ensure quality and value, and approve contract payments.
• Manage costs in-line with business annual budget targets.
• Leadership and Guidance: Provide leadership and guidance to contract management teams, fostering a culture of collaboration, innovation, and excellence.
• Contract Management: Oversee the entire contract lifecycle, including drafting, reviewing, negotiating and performance managing.
• Ensure compliance with safety regulations and industry standards.
• Performance Monitoring: Track contract performance against key performance indicators, making necessary adjustments to meet objectives.
• Policy Implementation: Implement contract management policies, procedures, and best practices to drive continuous improvement and efficiency.
• Industry Awareness: Stay informed about industry trends, emerging technologies, and best practices in contract management.
• Regulatory Compliance: Ensure compliance with all relevant legal and regulatory requirements related to contract management.

We are looking for a proven Contract Manager with experience in contract management across a large and multi-sited commercial organisation. Retail experience is preferred but not essential. You will be able to demonstrate expertise in contract law, procurement processes, and risk management techniques. A high-level understanding of legal and regulatory requirements related to contract management, including safety, environmental, and accessibility standards is essential. You will have experience in selecting, onboarding, and offboarding suppliers, as well as, strong supplier performance management skills.

We offer rewards that go beyond the payslip, including:

• 10% employee discount card with increased discount events over the year.
• Celebrate your birthday, you’ll get an extra day off for your birthday.
• Holidays, 33 days a year inc banks.
• Single private medical cover.
• Annual bonus scheme, with the opportunity to earn up to 15% of your base salary.
• Car allowance of £500 per month
• Free parking onsite.
• Pension scheme for your future, with up to 5% employer matched contributions.
• We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
• My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
• For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
• Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
• Plus, life assurance, loyalty service awards and more.

Bring your leadership, energy, and positive approach — and we’ll help you build your career with us!

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.