Contracts Assistant: Dynamic Admin with Relocation Support

Rentokil Initial; Welwyn Garden City; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

RI Rewards

Private Healthcare

Company pension

Discounts and cashback with RI Rewards

Overtime opportunities

Employee Assistance Programme

Long service leave

Refer a Friend bonus

Job summary

Rentokil Initial in Welwyn Garden City is seeking a Contracts Assistant to support the management team with contract coordination and daily administrative tasks. This full-time role offers a structured, fast-paced environment and real opportunities to drive accuracy and efficiency.

You will manage client portals, issue work instructions, raise POs, support CRM data, and assist with monthly invoicing while collaborating with contract managers and operatives across the team.

Qualifications

• Previous administrative experience with good IT skills is essential as training will be provided
• Excellent attention to detail and accuracy in a fast-paced environment
• Ability to work proactively and collaboratively within a team
• Strong customer service and communication skills
• Ability to multi-task and stay organised across competing priorities

Responsibilities

• Managing client portals: downloading daily files, updating trackers, saving reports, and amending or closing out jobs
• Creating job documentation: issuing work instructions to operatives
• Managing a planning board: ensuring operatives have instructions and work booked each week
• Supporting subcontractor and CRM administration: raising purchase orders for subcontractors, updating the internal CRM, data entry, checking reports, RAMS
• Liaising with clients: maintaining professional communication
• Assisting with financial processes: collating key figures for monthly invoicing
• Managing team logistics: coordinating travel and participating in departmental meetings
• Providing ad-hoc support: undertaking additional administrative duties as required

Skills

Administrative experience

Attention to detail

Teamwork

Customer service

Communication skills

Tools

IT systems

CRM software

Job description

Rentokil Initial in Welwyn Garden City is seeking a Contracts Assistant to support the management team with contract coordination and daily administrative tasks. This full-time role offers a structured, fast-paced environment and real opportunities to drive accuracy and efficiency.

You will manage client portals, issue work instructions, raise POs, support CRM data, and assist with monthly invoicing while collaborating with contract managers and operatives across the team.