Contracts Assistant

Rentokil Initial Careers; Welwyn Garden City; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

RI Rewards

Relocation up to £5,000

Job summary

Rentokil Initial in Welwyn Garden City is seeking a Contracts Assistant to support the management team in coordinating key contracts, liaising with clients, and ensuring the smooth administrative execution of daily operations.

You will manage client portals, issue work instructions, maintain a planning board, assist with invoicing and RAMS, coordinate travel for the team, and provide ad-hoc support in a fast-paced environment, with a competitive salary and RI Rewards.

Qualifications

• Good IT skills and high accuracy in data handling.
• Ability to work with initiative in a fast-paced environment.
• Strong customer service and communication abilities.
• Team player with effective organisational skills.

Responsibilities

• Manage client portals: download daily files, update trackers, save reports, amend or close jobs.
• Create job documentation and issue work instructions to operatives.
• Maintain planning board and ensure weekly instructions and work booked.
• Support subcontractor and CRM administration: raise POs, update CRM, data entry, RAMS.
• Liaise with clients and assist with monthly invoicing processes.
• Coordinate team travel and participate in departmental meetings.
• Provide ad-hoc administrative support as needed.

Skills

IT skills

Attention to detail

Initiative

Teamwork

Customer service

Communication skills

Multi-tasking

Organisational skills

Tools

CRM software

Job description

• Benefits: RI Rewards

DCUK

Join Our Team and Make a Difference!

We are currently seeking a Contracts Assistant to join our dedicated team at the Welwyn Garden City branch. If you enjoy working in a fast-paced environment and playing a key part in keeping things organised, this could be the perfect opportunity for you!

Why Join Rentokil?

• Competitive Salary Package: Start with a basic salary of £26,730 per annum
• Benefits: RI Rewards
• Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in
• Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary
• Industry-Leading Training: Receive top-notch training to support our customers' needs

As a Contracts Assistant, you will support the management team in coordinating key contracts, liaising with clients, and ensuring the smooth administrative execution of daily operations.

Key responsibilities include:

• Managing client portals: Including downloading daily files, updating trackers, saving reports, and amending or closing out jobs
• Creating job documentation: Issuing work instructions to operatives
• Managing a planning board: ensuring operatives have instructions and work booked each week. Working alongside contract managers who are field -based
• Supporting subcontractor and CRM administration: Raising purchase orders (POs) for subcontractors, updating the internal CRM system, handling data entry, checking reports, and assisting with RAMS (Risk Assessments and Method Statements)
• Liaising with clients: Maintaining professional communication with clients
• Assisting with financial processes: Collating key figures and data to support the monthly invoicing process
• Managing team logistics: Coordinating travel bookings for the team and actively participating in departmental meetings
• Providing ad-hoc support: Undertaking any additional administrative duties as required to support the wider team

Requirements

Contracts Assistant Requirements:

• Previous administrative experience with good IT skills is essential as training will be provided
• Good attention to detail as you must work with a high degree of accuracy
• Ability to work using your initiative and work well in a fast-paced environment
• Work well within a team
• Demonstrate excellent customer service and communication skills
• Multi-tasking and organisational skills are key in this role

Benefits

Contracts Assistant Benefits:

• Salary grading system - linked to performance for those keen to develop their career within our business
• Opportunity to contribute to a Private Healthcare scheme
• Enrolment in our company pension scheme
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
• Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers
• Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends
• Long service recognition - includes an extra five days of annual leave entitlement after five years of service
• Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial

A Company Putting "People First"

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting.

As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.

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