Contracts Administrator - Help Desk & Scheduling (HVAC/FM)

Tech People; Swindon; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Package

37.5h work week

30min lunch

Job summary

Tech-People is recruiting a Contracts Administrator for a busy HVAC, FM & M&E contractor in Swindon. You will act as the hub between building managers and field engineers, logging and prioritising maintenance requests and coordinating reactive and planned work.

This role offers a 37.5-hour week, a competitive salary of £25,400–£28,500 per year (DOE) and a comprehensive package. The successful candidate will have strong organisational skills, superb communication, and experience in a help

Qualifications

• Experience in Help Desk, Facilities, or Building Services preferred.
• Strong organisational and multitasking skills.
• Experience with Simpro or Verisae would be beneficial but not essential.
• Confident handling a high volume of calls and requests.
• Excellent communication and customer service skills.

Responsibilities

• Acting as the main point of contact between building managers and field engineers.
• Logging, prioritising and allocating reactive and planned jobs.
• Scheduling engineers and coordinating workloads across multiple sites.
• Providing regular updates and ensuring clear communication throughout the job lifecycle.

Skills

Organisational skills

Multitasking

Customer service

Communication skills

High-volume calls

Tools

Simpro

Verisae

Job description

Tech-People is recruiting a Contracts Administrator for a busy HVAC, FM & M&E contractor in Swindon. You will act as the hub between building managers and field engineers, logging and prioritising maintenance requests and coordinating reactive and planned work.

This role offers a 37.5-hour week, a competitive salary of £25,400–£28,500 per year (DOE) and a comprehensive package. The successful candidate will have strong organisational skills, superb communication, and experience in a help