Contracts Administrator

TN United Kingdom; Bath; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

An established industry player seeks a Property Operations Coordinator to ensure compliance and manage contractor relationships. This role is vital for maintaining safety and quality in housing operations. You will coordinate documentation and support various teams, making a significant impact on residents' well-being. With a focus on administration and communication, you will thrive in a hybrid work environment that values organization and attention to detail. Join a leading housing association dedicated to social purpose and inclusivity, where your contributions will help shape positive community futures.

Benefits

26 days annual leave plus bank holidays

Birthday off as an extra holiday

Up to 10% matched pension contributions

Flexible benefits including Health Cash Plan

Access to Employee Assistance Programme

Qualifications

• Excellent communication skills and a commitment to quality and safety.
• Ability to handle multiple priorities and maintain accurate records.

Responsibilities

• Be the primary contact for contractors and internal teams.
• Maintain records of regulatory certificates and contracts.
• Monitor contractor performance and track KPIs.

Skills

Organizational Skills

Communication Skills

Detail-oriented

Customer Service

Job description

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Position: Property Operations Coordinator

Salary: £25,042 rising to £28,117 after probation | Location: Bath | Work Type: Hybrid, Full Time, Permanent | Hours: 37 per week

Closing Date: Tuesday 7th May

Interview Dates: Monday 12th / Tuesday 13th May

About the Role

Behind every safe home is a well-managed contract. As part of our Property Operations Department (POD), you'll be a vital administrative link between Curo and our specialist contractors, ensuring our property safety obligations are fulfilled.

The POD supports various Property Services teams across Curo. This role focuses on administration, communication, and coordination, rather than technical tasks.

Apply your organisational talents to manage documentation, contractor relationships, and internal processes, making a genuine difference to residents' safety and wellbeing.

Key Responsibilities

• Be the primary contact for contractors, internal teams, and customers
• Maintain records of regulatory certificates and contracts to ensure compliance
• Manage contract meetings, prepare agendas, record minutes, and track actions
• Monitor contractor performance, track KPIs, and flag issues promptly
• Handle supplier invoices, identify discrepancies, and ensure value for money
• Support internal teams with project coordination
• Assist in resolving customer concerns related to contractor work in homes

What You’ll Get

In addition to a salary of £25,042 (rising to £28,117 after probation), you will receive:

• 26 days annual leave plus bank holidays, increasing to 29 days after 3 years
• Your birthday off as an extra holiday
• Up to 10% matched pension contributions
• Hybrid working (3 days in the office, 2 days remote)
• Flexible benefits, including possible Health Cash Plan
• Access to an Employee Assistance Programme for wellbeing

About You

You are organized, detail-oriented, and possess excellent communication skills with a commitment to quality and safety. You can handle multiple priorities accurately, pride yourself on record-keeping, and foster positive relationships with contractors and colleagues. Comfortable with computer systems and customer service, you have a flexible approach to supporting various teams within the Property Operations Department.

About Curo

We are a leading South West housing association committed to social purpose. We provide affordable homes and foster positive community futures. Recognized among the UK's top 100 companies to work for and the 5th best housing association nationwide, we value diversity and inclusivity. We welcome applications from candidates of all backgrounds and are dedicated to accessible recruitment processes. If you require adjustments during application or interview stages, please contact our recruitment team.