Contract Support Team Lead - Social Housing

Places for People; Preston; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Pension with matched contributions (up

35 days annual leave

Cashback plan for healthcare costs

2% bonus scheme

Training and development

Employee discounts

Job summary

Places for People is seeking a Contract Support Team Lead to help deliver the responsive repairs programme and to lead a team providing admin and performance support to colleagues and contractors.

The role requires experience in social housing, familiarity with housing management systems and SOR codes, and strong communication with stakeholders at various levels. A basic DBS check is noted in responsibilities.

Qualifications

• Excellent communication skills, both written and verbal.
• Previous admin experience.
• IT literate, especially Teams, Excel and Outlook.
• Understanding of property maintenance and the use of SORs.
• Social housing knowledge.
• Willingness to work towards a qualification.

Responsibilities

• Assist with the delivery of the responsive repairs programme.
• Oversee and support a team providing enhanced admin and performance support to internal colleagues and contractors.
• Raise and monitor works using housing management system and SOR codes.
• Ensure raising/approval of works is efficient and compliant with internal SLAs.
• Oversee contractor invoice management and support value for money.

Skills

Communication skills

Admin experience

IT literacy

SOR codes knowledge

Social housing knowledge

Willingness to qualification

Tools

Teams

Excel

Outlook

Housing Management System

Job description

Places for People is seeking a Contract Support Team Lead to help deliver the responsive repairs programme and to lead a team providing admin and performance support to colleagues and contractors.

The role requires experience in social housing, familiarity with housing management systems and SOR codes, and strong communication with stakeholders at various levels. A basic DBS check is noted in responsibilities.