Contract Support Administrator - CAFM & Scheduling

Thrive SW; Devon and Torbay; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Sick Pay

Additional Perks

Job summary

Thrive SW in Plymouth is seeking a Contract Administrator to join a busy national facilities services team. You will handle incoming calls and emails about planned and reactive works, log jobs, and schedule engineers for site attendance.

You will ensure work orders are processed within required timeframes, keeping accurate records on the CAFM system and informing all stakeholders. This is a busy, varied role with opportunities to grow within the team.

Qualifications

• Experience in customer service and administrative support.
• Ability to log and track work orders accurately.
• Competent in scheduling and coordinating engineers.

Responsibilities

• Process planned and reactive jobs from booking to invoicing.
• Accurately input information onto the Concerto CAFM system.
• Schedule engineers and subcontractors to attend works.
• Maintain relationships with colleagues, clients and contractors.
• Assist with monthly reports and general admin duties.
• Attend meetings and take on additional duties as required.

Skills

Customer service

Administrative support

Scheduling

Tools

CAFM system

Job description

Thrive SW in Plymouth is seeking a Contract Administrator to join a busy national facilities services team. You will handle incoming calls and emails about planned and reactive works, log jobs, and schedule engineers for site attendance.

You will ensure work orders are processed within required timeframes, keeping accurate records on the CAFM system and informing all stakeholders. This is a busy, varied role with opportunities to grow within the team.