Contract Administrator

Thrive SW; Devon and Torbay; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Sick Pay

Additional Perks

Job summary

Thrive SW in Plymouth is seeking a Contract Administrator to join a busy national facilities services team. You will handle incoming calls and emails about planned and reactive works, log jobs, and schedule engineers for site attendance.

You will ensure work orders are processed within required timeframes, keeping accurate records on the CAFM system and informing all stakeholders. This is a busy, varied role with opportunities to grow within the team.

Qualifications

• Experience in customer service and administrative support.
• Ability to log and track work orders accurately.
• Competent in scheduling and coordinating engineers.

Responsibilities

• Process planned and reactive jobs from booking to invoicing.
• Accurately input information onto the Concerto CAFM system.
• Schedule engineers and subcontractors to attend works.
• Maintain relationships with colleagues, clients and contractors.
• Assist with monthly reports and general admin duties.
• Attend meetings and take on additional duties as required.

Skills

Customer service

Administrative support

Scheduling

Tools

CAFM system

Job description

Contract Administrator

Plymouth

GBP25,000 - GBP27,000 + Sick Pay & Additional Perks

Are you an Administrator with a strong customer service background looking for a busy and varied role where no two days are the same?

This national Facilities Services company is expanding following multiple contract wins and is looking to build a new team to support its growing operations.

As a Contract Support Administrator, you will be part of a team of Administrators and Helpdesk Operatives responsible for handling incoming calls and emails relating to both planned and reactive works. You will log jobs onto the system, schedule engineers to attend site and ensure jobs are completed and closed correctly for invoicing.

You will play a key role in ensuring all work orders are processed within required timeframes while maintaining accurate records on the CAFM system and keeping all stakeholders informed.

Key Responsibilities

• Process planned and reactive jobs from initial booking through to completion and invoicing
• Accurately input information onto the Concerto CAFM system
• Schedule engineers and subcontractors to attend works
• Maintain excellent working relationships with colleagues, clients, and contractors
• Assist with the collation of monthly reports
• General administrative duties as required
• Attend meetings when requested
• Carry out additional duties as required by the Line Manager

For further information on the role and the company you would be working for, please get in touch with Rhymel Henderson for a confidential chat.