Contract Service Advisor – Immediate Start (Automotive)

Autotech Recruit Ltd; Liverpool; On-site; GBP 25,000 - 29,000; Full time

Job summary

Autotech Recruit Ltd is recruiting an experienced Service Advisor to join a busy dealership in Liverpool. This temporary, full-time role offers an immediate start and a potential permanent position for the right candidate.

You will manage customer bookings, keep clients informed through the repair process, liaise with the workshop and look for opportunities to upsell while delivering an outstanding customer experience.

Qualifications

• Previous experience as a Service Advisor within a franchised dealership
• Strong customer service and communication skills
• Ability to manage a busy workload and prioritise effectively
• Kerridge and/or Pinewood experience desirable
• Available to start at short notice

Responsibilities

• Managing customer bookings and service enquiries
• Keeping customers updated throughout the repair process
• Liaising with the workshop to ensure smooth job progression
• Upselling additional work where appropriate
• Delivering an exceptional customer experience
• Maintaining accurate job card and vehicle records

Skills

Strong customer service and comms

Ability to manage a busy workload

Tools

Kerridge

Pinewood

Job description

Autotech Recruit Ltd is recruiting an experienced Service Advisor to join a busy dealership in Liverpool. This temporary, full-time role offers an immediate start and a potential permanent position for the right candidate.

You will manage customer bookings, keep clients informed through the repair process, liaise with the workshop and look for opportunities to upsell while delivering an outstanding customer experience.