Contract Network & Voice Engineer — CUCM & Teams

IMT Resourcing Solutions Ltd

Gloucester

On-site

GBP 50,000 - 83,000

Full time

5 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

IMT Resourcing Solutions Ltd is seeking an experienced Network & Voice Engineer for a 6-month contract to support enterprise voice and network infrastructure. The role focuses on CUCM administration, Microsoft Teams Phone and VoIP integration, with emphasis on Direct Routing and SBCs.

You will troubleshoot complex voice and network issues, integrate Cisco voice with Teams, and ensure QoS and reliability in an enterprise environment. Initial 6-month term and immediate availability preferred.

Qualifications

Strong hands-on CUCM experience in administration, configuration and support.
Strong Microsoft Teams Phone experience including telephony and voice configuration.
Experience integrating Cisco voice with Microsoft Teams.

Responsibilities

Support, administer and troubleshoot CUCM environments.
Manage and optimise Teams Phone and voice services.
Support voice integration between CUCM and Teams, incl. Direct Routing/SBCs.
Troubleshoot complex VoIP, SIP signalling and call routing issues.
Configure Cisco voice gateways, dial plans and infrastructure.
Support network connectivity, routing, switching and QoS for voice.
Investigate incidents affecting voice quality and availability; work with teams to improve service.