Contract Manager

TipTopJob; Greater London; Presencial; GBP 63.000 - 77.000; Jornada completa

Descripción de la vacante

TipTopJob is seeking a Contract Manager (Building Services and Hard FM) to lead engineering maintenance, commercial performance, and compliance for the UK flagship headquarters in the City of London.

The role demands strategic client partnership, high-level performance reporting, and a strong focus on zero-downtime operations, asset resilience, and safety governance across critical environments.

Formación

• Strategic client partnership with facilities leadership
• Financial and commercial acumen across multi-million budgets
• Technical authority in building services and FM operations

Responsabilidades

• Strategic Client Partnership with the Facilities Director and senior stakeholders
• Lead monthly/quarterly business reviews with SLA/KPI reporting
• Ensure zero-downtime operations and robust asset resilience across critical environments
• Own P&L, manage WIP, invoicing, and capital upgrade proposals
• Ensure statutory compliance and health & safety governance across sites
• Lead and develop the on-site engineering and admin teams and rota management

Conocimientos

Technical Contract Management

Financial Acumen

Stakeholder Management

Descripción del empleo

Job Title

Contract Manager (Building Services and Hard FM)

Client / Contract

High:end Commercial

Location

City of London

Remuneration

Up to GBP70,000 + bonus

Role Overview

We are seeking an accomplished, client:focused Technical Contract Manager to lead engineering maintenance, commercial performance, and statutory compliance across the UK flagship headquarters of a prestigious global corporation in the City of London.

Key Responsibilities

• Strategic Client Partnership and Stakeholder Diplomacy: Primary Client Ambassador: Act as the visible, daily senior technical advisor to the clients Facilities Director, Workplace Experience leads, and corporate department heads.
• Executive Performance Reporting: Lead formal monthly and quarterly business reviews, delivering transparent, high:level presentations on SLA/KPI performance, asset condition, statutory compliance scores, and sustainability initiatives.
• White:Glove Workplace Alignment: Integrate engineering delivery with the buildings 5:star corporate workplace culture:ensuring acoustic comfort in executive meeting facilities, precise climate control across all occupied floors, and immediate, unobtrusive response times to business requests.
• Technical Operations and Asset Resilience: Zero:Downtime Operations: Mitigate risk across mission:critical areas (such as on:site server rooms, data infrastructure, executive conference suites, and commercial catering facilities), ensuring robust business continuity protocols and emergency operating procedures (EOPs) are in place. Pristine Plant Standards: Drive an engineering:first ethos across the site team, enforcing immaculate, audit:ready housekeeping across all plant rooms, riser cupboards, and technical workshops.
• Financial Management and Account Growth (P and L): Full P and L Ownership: Hold direct accountability for contract profitability, driving margin retention, controlling labour and material expenditure, and managing Work in Progress (WIP), invoicing, and debt. Extra Works and Capital Scoping (ACW): Partner with the clients real estate team to review the Forward Maintenance Register (FMR), proactively identifying asset aging, scoping technical specifications, and submitting profitable, competitive proposals for plant upgrades and churn works.
• Statutory Compliance, Health and Safety: 100 Audit Readiness: Guarantee zero:failure statutory compliance across all mechanical, electrical, and public health systems, maintaining flawless digital and physical logbooks (including ACoP L8 water hygiene, 18th Edition fixed wiring, F:Gas registers, PSSR, and Fire Safety). Technical Appointments: Govern on:site Authorised Person (AP) and Competent Person (CP) safety rule regimes in collaboration with the corporate Authorising Engineer (AE).
• People Leadership and Operational Culture: Team Direction and Mentorship: Direct, motivate, and mentor the resident engineering and administrative workforce, embedding a culture of professional pride, technical excellence, and proactive communication. Resource and Rota Management: Govern shift patterns, holiday schedules, and the 24/7 emergency escalation/call:out rota to guarantee seamless operational coverage.

Person Specification

Experience and Background

• Top:Tier Corporate FM Background: Demonstrable success as a Technical Contract Manager, Senior Engineering Manager, or Account Manager overseeing hard FM services within a flagship corporate headquarters, premier investment bank, or Grade A City landmark.
• Commercial and Financial Acumen: Proven experience managing multi:million:pound contract budgets with full P and L ownership, margin improvement, and extensive extra:works delivery.
• Technical Authority: Substantial technical depth across mechanical and electrical building services, enabling credible engagement with both resident engineers and senior non:te