Construction Tech Operations Lead (UK-wide)
McHale Komatsu
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Benefits offered by this job
Job summary
McHale Komatsu seeks an experienced Technology Operations Supervisor to lead the day-to-day activities of our Construction Technology Department and help grow our integrated technology offering across the UK. You will manage Special Applications and Field Support Engineers, coordinating installations, commissioning and customer support with a strong focus on quality and safety.
You will work closely with customers, manufacturers and internal teams, providing technical leadership and planning
Qualifications
- Experience with construction technology or machine-control systems.
- Strong knowledge of earthmoving and construction machinery.
- Experience installing, commissioning or supporting technology systems.
- Excellent fault-finding and diagnostic skills.
- Experience leading, supervising or mentoring engineers.
- Strong planning and organisational skills.
Responsibilities
- Supervise and support the Special Applications and Field Support Engineering team.
- Coordinate nationwide technical and customer support.
- Plan and oversee installations, commissioning and machine handovers.
- Ensure work meets company quality standards and manufacturer specifications.
- Provide technical leadership and escalation support.
- Develop installation procedures and best‑practice guidance.
- Coordinate engineer training, development and manufacturer accreditation.
- Work with Product Support, Aftersales and other teams to deliver complete technology solutions.
- Support demonstrations, customer trials and product launches.
- Maintain relationships with suppliers and OEM partners.
- Support the wider Field Service team with Komatsu equipment servicing and repairs when specialist installation work is not required.
- Travel nationally to support customers and our depot network.
Skills
Job description
McHale Komatsu seeks an experienced Technology Operations Supervisor to lead the day-to-day activities of our Construction Technology Department and help grow our integrated technology offering across the UK. You will manage Special Applications and Field Support Engineers, coordinating installations, commissioning and customer support with a strong focus on quality and safety.
You will work closely with customers, manufacturers and internal teams, providing technical leadership and planning
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