Construction Tech Ops Lead - UK Travel

Marubeni Komatsu Ltd; Redditch; On-site; GBP 40,000 - 65,000; Full time

Job summary

McHale Komatsu is seeking an experienced Technology Operations Supervisor to lead the day-to-day activities of the Construction Technology Department. You will supervise the Special Applications and Field Support Engineers, coordinate nationwide technical support, and oversee installations and handovers across the UK.

You will combine technical expertise with team leadership, planning and customer support, ensuring high standards and strong collaboration with customers, manufacturers and

Qualifications

• Experience with construction technology or machine-control systems.
• Strong knowledge of earthmoving and construction machinery.
• Experience installing, commissioning or supporting technology systems.
• Excellent fault-finding and diagnostic skills.
• Experience leading, supervising or mentoring engineers.
• Strong planning and organisational skills.
• A full UK driving licence.
• Flexibility to travel nationally, including occasional overnight stays.

Responsibilities

• Supervise and support the Special Applications and Field Support Engineering team.
• Coordinate nationwide technical and customer support.
• Plan and oversee installations, commissioning and machine handovers.
• Ensure work meets company quality standards and manufacturer specifications.
• Provide technical leadership and escalation support.
• Develop installation procedures and best-practice guidance.
• Coordinate engineer training, development and manufacturer accreditation.
• Work with Product Support, Aftersales and other teams to deliver complete technology solutions.
• Support demonstrations, customer trials and product launches.
• Maintain relationships with suppliers and OEM partners.
• Support the wider Field Service team with Komatsu equipment servicing and repairs when specialist installation work is not required.
• Travel nationally to support customers and our depot network.

Skills

Construction tech experience

Machine-control systems

Leadership

Diagnostics

Planning & organisation

UK driving licence

National travel

Tools

Leica machine-control

Trimble machine-control

Topcon machine-control

Engcon tiltrotators

Smart Construction systems

Job description

McHale Komatsu is seeking an experienced Technology Operations Supervisor to lead the day-to-day activities of the Construction Technology Department. You will supervise the Special Applications and Field Support Engineers, coordinate nationwide technical support, and oversee installations and handovers across the UK.

You will combine technical expertise with team leadership, planning and customer support, ensuring high standards and strong collaboration with customers, manufacturers and