Conference and Events Supervisor

The Celtic Collection; Cardiff; On-site; GBP 21,534 - 29,108; Full time

Benefits offered by this job

Career development training

Discounts on food & beverage and hotel

Discounted leisure membership

Free GP virtual appointment service

Wellbeing helpline

Nest pension scheme

Staff appreciation events

Monthly and end-of-year awards

Job summary

The Celtic Collection is seeking a Conference and Events Supervisor for The Parkgate Hotel in Cardiff. You will lead the events team, coordinate day-to-day operations and ensure a seamless guest experience across all event services.

With a background in hospitality, you will manage staff briefings, uphold high standards of presentation and service, and contribute to memorable occasions in a busy 4/5-star hotel environment.

Qualifications

• Background in hospitality operations with a passion for customer experience.
• Experience in 4* or 5* hotel or high-volume events in a supervisory role.
• Excellent communication and teamwork abilities.

Responsibilities

• Oversee day-to-day activities of the events department for assigned events.
• Organise and brief staff for the food and beverage elements of events.
• Ensure service standards are consistently high throughout the customer journey at The Parkgate Hotel.

Skills

Hospitality operations

Team leadership

Customer service

Communication skills

Job description

Conference and Events Supervisor - The Parkgate Hotel

Conferenceand Events

RATE OFPAY – £12.98 per hour

CONTRACTTYPE – FullTime

OVERVIEW

Are youlooking for the next step in your Career? Is this the opportunity you've beenwaiting for? Look no further, we are recruiting for a Conference and EventsSupervisor to join our Team.

WHATARE WE LOOKING FOR …

Havinga background in hospitality operations you will have a passion for theindustry and want to deliver our customers a memorable experience. Ideallyyou will have experience in a smaller 4* or 5* hotel or will have worked inan environment that has catered for high volume Events in a supervisorycapacity.

WHATYOU'LL DO …

AsConference and Events Supervisor, you will be given responsibility forspecific events across the department. Your role will be to supervise the dayto day organisation of the department, organise and brief staff teamsinvolved with the food and beverage element of the days events and ensurethat the highest standards of service are delivered as part of the customer'sseamless journey through The Parkgate Hotel. You will need to be an excellentteam player, a motivator, have good communication skills, a passion fordelivering high levels of customer service, possess a professional attitudeand have high standards of presentation.

BERECOGNISED AND REWARDED

As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

GROW WITHUS

As a CelticCollection employee, you will be able to say –

• I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENTINFO -

We reserve the right to close this vacancyearly if we receive a high volume of suitable applications. Therefore, weencourage you to submit your application as soon as possible.

In accordance with UK immigrationlegislation, all applicants must have the legal right to live and work in theUnited Kingdom. Successful candidates will be required to provide originaldocumentation to verify their eligibility to work in the UK prior toemployment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individualsregardless of age, disability, gender identity, marital status, race,religion or belief, sex, or sexual orientation. We strive to ensure a fairand inclusive recruitment process for all candidates.