Casual Conference and Events Associate

The Celtic Collection; Cardiff; On-site; GBP 11,000 - 18,000; Part time

Job summary

The Celtic Collection invites you to join the Parkgate Hotel in Cardiff as a Casual Conference and Events Associate during the festive season. This flexible role suits students and others seeking extra earnings, with shifts around study commitments and busy festive periods.

You will be at the heart of delivering memorable experiences at glamorous events and dining occasions, serving guests and supporting teams to ensure flawless service during the Christmas period.

Qualifications

• Friendly, outgoing personality and passion for great customer service.
• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work effectively in a fast-paced team environment.
• Flexibility to work evenings, weekends and during the festive season.
• Reliability and a strong work ethic.
• Basic IT skills and confidence using workplace technology.
• Previous hospitality, retail, customer service, bars/restaurants or hotels experience is beneficial but not essential.

Responsibilities

• Deliver exceptional service across festive dining events, Christmas parties and seasonal celebrations.
• Welcome guests in a warm, friendly and professional manner.
• Serve food and beverages efficiently while creating memorable guest experiences.
• Support event and restaurant teams during busy festive periods.
• Assist with room and event set-ups to make each occasion look spectacular.
• Maintain high standards of cleanliness, presentation and safety.
• Collaborate with colleagues to ensure guests have an outstanding visit.
• Demonstrate understanding of food allergies and dietary requirements.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Basic IT skills

Job description

JOB TITLE – Casual Conference and Events Associate
DEPARTMENT – Conference and Events – Parkgate Hotel
RATE OF PAY – £8.00 - £12.71 (depending on age) per hour
CONTRACT TYPE – Casual

OVERVIEW

Looking for flexible work around your studies thisChristmas? Earn money, gain valuable experience, meet new people and be part ofthe festive buzz at Cardiff's luxury Parkgate Hotel.
Join the team at The Parkgate Hotel, Cardiff's finestluxury hotel, and be part of one of the city's most exciting festive seasons.
This is the perfect opportunity for students and anyonelooking to earn extra money over the Christmas period while gaining valuableexperience in hospitality. From glamorous Christmas parties and festive diningevents to luxury guest experiences, no two days are the same.
As a Casual Conference and Events Associate, you'll beat the heart of creating memorable moments for our guests during the busiestand most magical time of the year. Whether you're serving food and drinks,supporting festive events, welcoming guests or helping our teams deliverexceptional service, you'll play a key role in making Christmas unforgettableat The Parkgate Hotel.
With flexible shifts available around studies and othercommitments, this is a fantastic opportunity to work in a vibrant city-centrelocation, meet new people, build your confidence, develop valuableemployability skills and gain experience that will look great on your CV.

OUR IDEAL HERO WILL HAVE

• Afriendly, outgoing personality and passion for great customer service
• Excellentcommunication and interpersonal skills
• Apositive attitude and willingness to learn
• Theability to work effectively in a fast-paced team environment
• Flexibilityto work evenings, weekends and throughout the festive season
• Reliabilityand a strong work ethic
• BasicIT skills and confidence using workplace technology
• Previousexperience in hospitality, retail, customer service, bars, restaurants orhotels would be beneficial but is not essential, as full training will be provided

IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL

• Deliverexceptional service across festive dining events, Christmas parties andseasonal celebrations
• Welcomeguests in a warm, friendly and professional manner
• Servefood and beverages efficiently while creating memorable guest experiences
• Supportevent and restaurant teams during busy festive periods
• Assistwith room and event set-ups to ensure every occasion looks spectacular
• Maintainexcellent standards of cleanliness, presentation and safety
• Workcollaboratively with colleagues to ensure guests enjoy an outstandingvisit
• Demonstratean understanding of food allergies and dietary requirements

WHY JOIN THE PARKGATE HOTEL THIS CHRISTMAS?

• Flexiblecasual hours to fit around your studies and lifestyle
• Competitiverates of pay
• Afun, energetic and supportive team environment
• Theopportunity to meet new people and make new friends
• Gainvaluable hospitality and customer service experience
• Developtransferable skills for your future career
• Workat one of Cardiff's most prestigious hospitality destinations
• Fulltraining and support provided
• Potentialopportunities to continue working with The Celtic Collection beyond thefestive season

GROW WITH US

As a Celtic Collection employee, you will be able to say:

• I am equipped, trained, and supported to do THE BEST JOBI CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMENDIT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVEenvironment
• I am encouraged to LEARN, GROW and DEVELOP and to try newthings in my role
• I am THANKED AND RECOGNISED for the work I do, and my VIEWSAND IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CANCONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas andImmigration regulations.
The Celtic Collection is an equal opportunities employerand welcomes applications from all individuals, regardless of age orbackground.