Conference and Events Operations Coordinator

Royal Holloway, University of London; Borough of Runnymede; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer 

Cycle to Work

Season Ticket Loans

Eyesight testing

Free parking

Job summary

Royal Holloway, University of London in Egham, Surrey, is seeking a Conference and Events Operations Coordinator to join our Conference and Events Operations team. You will help coordinate the preparation, setup and delivery of weddings, private functions, conferences and university events, liaising with internal and external organisers after handover from the Sales Team.

The role requires excellent organisation, proactive problem-solving and a commitment to delivering an exceptional customer

Responsibilities

• Coordinate and oversee preparation, setup and delivery of weddings, private functions, conferences and university events.
• Liaise with internal and external event organisers after handover from Sales Team.
• Provide cover in catering outlets during busy periods and support broader operational activities.
• Demonstrate excellent organisation and proactive problem-solving in a busy, customer-focused environment.

Job description

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

We are currently recruiting for a Conference and Events Operations Coordinator to join our Conference and Events Operations team at Royal Holloway, University of London.

This is an exciting opportunity for an organised, proactive and customer-focused individual to play a key role in delivering a first-class experience for our conference and events clients.

The successful candidate will be responsible for liaising with both private and internal event organisers following the handover of events from the Sales Team. You will help ensure that every event is thoroughly planned and prepared, paying exceptional attention to detail and maintaining a high level of professionalism throughout.

Working closely with the Conference and Events Operations Managers and Deputy Manager, you will help coordinate and oversee the preparation, set-up and delivery of a wide range of events, including weddings, private functions, conferences and university events. You will also support internal hospitality requirements and wider operational activities, including providing cover in our catering outlets during University term time when required.

We are looking for someone with excellent organisational and communication skills, a proactive approach to problem-solving and the ability to manage competing priorities in a busy, customer-focused environment. Experience in event planning, hospitality or a similar operational role would be beneficial, particularly where attention to detail and delivering excellent customer service are essential.

Full training and ongoing support will be provided to ensure you develop the knowledge, skills and confidence needed to succeed in the role and contribute to delivering an exceptional customer experience.

Please note that the role will involve some evening and weekend working, particularly during our busy summer conference season from June to September. Time off in lieu (TOIL) will be provided accordingly.

Full-Time, Permanent.

In return we offer a highly competitive rewards and benefits package including:

• # Generous annual leave entitlement
• # Training and Development opportunities
• # Pension Scheme with generous employer contribution
• # Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
• # Free parking

The post is based in Egham, Surrey where the University is situated near to Windsor Great Park and within commuting distance from London.