Conference and Events Operations Coordinator

Royal Holloway; Egham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Training & Development opportunities

Pension scheme with generous employer"

Cycle to Work & Season Ticket Loans

Eyesight testing support

Free parking

Job summary

Royal Holloway, University of London, is seeking a proactive Conference and Events Operations Coordinator to join the Operations team in Egham, Surrey. You will liaise with private and internal event organisers after handover, ensuring thorough planning and delivery of weddings, conferences and university events with exceptional attention to detail and professionalism.

The role involves coordinating preparation, set-up, delivery, and supporting internal hospitality requirements, including

Qualifications

• Experience in event planning, hospitality or a similar operational role.
• Excellent organisational and communication skills.

Responsibilities

• Liaise with private and internal event organisers after handover from Sales Team.
• Ensure events are thoroughly planned and prepared with high attention to detail.
• Coordinate and oversee preparation, set-up and delivery of weddings, private functions, conferences and university events.
• Support internal hospitality requirements and catering outlets during university term time when required.
• Provide cover in catering outlets during peak periods.
• Collaborate with Conference and Events Operations Managers and Deputy Manager to deliver a seamless experience.

Skills

Event planning

Hospitality

Customer service

Job description

Conference and Events Operations Coordinator

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full-Time, Permanent.

We are currently recruiting for a Conference and Events Operations Coordinator to join our Conference and Events Operations team at Royal Holloway, University of London.

This is an exciting opportunity for an organised, proactive and customer-focused individual to play a key role in delivering a first-class experience for our conference and events clients.

The successful candidate will be responsible for liaising with both private and internal event organisers following the handover of events from the Sales Team. You will help ensure that every event is thoroughly planned and prepared, paying exceptional attention to detail and maintaining a high level of professionalism throughout.

Working closely with the Conference and Events Operations Managers and Deputy Manager, you will help coordinate and oversee the preparation, set-up and delivery of a wide range of events, including weddings, private functions, conferences and university events. You will also support internal hospitality requirements and wider operational activities, including providing cover in our catering outlets during University term time when required.

We are looking for someone with excellent organisational and communication skills, a proactive approach to problem-solving and the ability to manage competing priorities in a busy, customer-focused environment. Experience in event planning, hospitality or a similar operational role would be beneficial, particularly where attention to detail and delivering excellent customer service are essential.

Full training and ongoing support will be provided to ensure you develop the knowledge, skills and confidence needed to succeed in the role and contribute to delivering an exceptional customer experience.

Please note that the role will involve some evening and weekend working, particularly during our busy summer conference season from June to September. Time off in lieu (TOIL) will be provided accordingly.

If you enjoy working as part of a team, take pride in delivering high standards and thrive in a varied and fast-paced environment, we would love to hear from you.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
• Free parking

The post is based in Egham, Surrey where the University is situated near to Windsor Great Park and within commuting distance from London.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page .