Conference and Events Administrator

Confidential; Northampton; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Motor Neurone Disease Association is seeking a Conference and Events Administrator to plan and deliver high-quality events. You will coordinate in-person, hybrid and online events, manage registrations, and support all stages from planning to evaluation.

The role focuses on inclusive experiences and working with colleagues, volunteers, suppliers and attendees to ensure events run smoothly. Hybrid working includes Northampton office attendance one day per week.

Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• Ability to manage competing priorities and meet deadlines in a busy environment.
• Excellent customer service and communication skills.
• Ability to work independently and take ownership of tasks.
• Strong problem-solving skills and sound judgement.
• Confidence using Microsoft Office and databases, CRM or event management platforms.
• Commitment to creating accessible and inclusive experiences.
• Flexibility to travel and work occasional evenings, weekends and overnight stays.

Responsibilities

• Provide administrative and operational support across in-person, hybrid and online events.
• Manage registrations, attendee communications, enquiries and event records.
• Coordinate designated meetings and events throughout the full event lifecycle.
• Act as a professional point of contact for colleagues, speakers, volunteers, suppliers and attendees.
• Support event-related financial administration, including purchase orders, invoices and record keeping.
• Maintain accurate information across event management, CRM and organisational systems.
• Coordinate travel and accommodation arrangements where required.
• Support onsite event delivery, including registration and venue coordination.
• Assist with the transportation, movement and set-up of event materials and equipment.
• Contribute to improving event processes and stakeholder experiences.

Skills

Organisational skills

Attention to detail

Customer service

Communication

Microsoft Office

CRM systems

Event platforms

Problem solving

Driving licence

Tools

Microsoft Office

CRM

Event management platforms

Job description

We're looking for a Conference and Events Administrator to help deliver high-quality events. Through excellent organisation and event coordination, you'll help create inclusive experiences that bring together our community, volunteers, supporters and colleagues.

As a Conference and Events Administrator, you'll support the planning and delivery of a varied programme of in-person, hybrid and online events. Working closely with colleagues, volunteers, suppliers and attendees, you'll ensure every event runs smoothly, from initial planning through to evaluation.

At the Motor Neurone Disease Association, we support people affected by motor neurone disease (MND), improve care and fund research. As our Conference and Events Administrator, you'll play an important role in helping us deliver events that inform, connect and inspire.

Key Responsibilities

• Provide administrative and operational support across in-person, hybrid and online events
• Manage registrations, attendee communications, enquiries and event records
• Coordinate designated meetings and events throughout the full event lifecycle
• Act as a professional point of contact for colleagues, speakers, volunteers, suppliers and attendees
• Support event-related financial administration, including purchase orders, invoices and record keeping
• Maintain accurate information across event management, CRM and organisational systems
• Coordinate travel and accommodation arrangements where required
• Support onsite event delivery, including registration and venue coordination
• Assist with the transportation, movement and set-up of event materials and equipment
• Contribute to improving event processes and stakeholder experiences

About You

Essential

• Strong organisational and administrative skills with excellent attention to detail
• Ability to effectively manage competing priorities and meeting deadlines in a busy environment
• Excellent customer service and communication skills
• Ability to work independently and take ownership of tasks
• Strong problem-solving skills and sound judgement
• Confidence using Microsoft Office and databases, CRM or event management platforms
• Commitment to creating accessible and inclusive experiences
• Ability to support the physical delivery of events, including moving materials and equipment
• Flexibility to travel and work occasional evenings, weekends and overnight stays
• Full UK driving licence and willingness to drive an Association or hire vehicle when required

Desirable

• Experience in event administration, coordination or logistics
• Experience within a charity, membership or not-for-profit organisation
• Experience supporting invoice or budget administration
• Experience analysing event feedback and reporting on outcomes

Hybrid working Expectations: 1 day per week office attendance in Northampton. Occasional event attendance will also be required.

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We're here for everyone who needs us. Because with MND, every day matters.