Conference and Events Administrator

MND Association; Northampton; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Motor Neurone Disease Association is seeking a Conference and Events Administrator to help deliver high-quality events for our community. You will coordinate in-person, hybrid and online events, manage registrations, and support on-site delivery from planning through evaluation.

The role requires strong organisation, attention to detail, and excellent communication. The successful candidate will work closely with colleagues, volunteers and suppliers, with some travel and occasional

Qualifications

• Experience coordinating in-person, hybrid and online events.
• Ability to manage registrations and attendee communications.
• Strong organisational and administrative skills.
• Comfort with travel and occasional evenings/weekends.
• Full UK driving licence.

Responsibilities

• Provide administrative and operational support across in-person, hybrid and online events.
• Manage registrations, attendee communications, enquiries and event records.
• Coordinate meetings and events through the full event lifecycle.
• Act as a professional point of contact for colleagues, speakers, volunteers, suppliers and attendees.
• Support event-related financial administration, including purchase orders, invoices and record keeping.
• Maintain accurate information across event management, CRM and organisational systems.
• Coordinate travel and accommodation arrangements where required.
• Support onsite event delivery, including registration and venue coordination.
• Assist with the transportation, movement and set-up of event materials and equipment.
• Contribute to improving event processes and stakeholder experiences.

Skills

Organisational skills

Customer service

Communication

Attention to detail

Problem solving

Time management

Microsoft Office

CRM usage

Tools

CRM

Event management software

Database management

Job description

We're looking for a Conference and Events Administrator to help deliver high-quality events. Through excellent organisation and event coordination, you'll help create inclusive experiences that bring together our community, volunteers, supporters and colleagues. As a Conference and Events Administrator, you'll support the planning and delivery of a varied programme of in‑person, hybrid and online events. Working closely with colleagues, volunteers, suppliers and attendees, you'll ensure every event runs smoothly, from initial planning through to evaluation. At the Motor Neurone Disease Association, we support people affected by motor neurone disease (MND), improve care and fund research. As our Conference and Events Administrator, you'll play an important role in helping us deliver events that inform, connect and inspire.

• Provide administrative and operational support across in-person, hybrid and online events
• Manage registrations, attendee communications, enquiries and event records
• Coordinate designated meetings and events throughout the full event lifecycle
• Act as a professional point of contact for colleagues, speakers, volunteers, suppliers and attendees
• Support event-related financial administration, including purchase orders, invoices and record keeping
• Maintain accurate information across event management, CRM and organisational systems
• Coordinate travel and accommodation arrangements where required
• Support onsite event delivery, including registration and venue coordination
• Assist with the transportation, movement and set-up of event materials and equipment
• Contribute to improving event processes and stakeholder experiences
• Strong organisational and administrative skills with excellent attention to detail
• Ability to effectively manage competing priorities and meeting deadlines in a busy environment
• Excellent customer service and communication skills
• Ability to work independently and take ownership of tasks
• Strong problem-solving skills and sound judgement
• Confidence using Microsoft Office and databases, CRM or event management platforms
• Commitment to creating accessible and inclusive experiences
• Ability to support the physical delivery of events, including moving materials and equipment
• Flexibility to travel and work occasional evenings, weekends and overnight stays
• Full UK driving licence and willingness to drive an Association or hire vehicle when required

Desirable

• Experience in event administration, coordination or logistics
• Experience within a charity, membership or not-for-profit organisation
• Experience supporting invoice or budget administration
• Experience analysing event feedback and reporting on outcomes

Hybrid working Expectations

1 day per week office attendance in Northampton. Occasional event attendance will also be required.

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground‑breaking research. We campaign for better care. We're here for everyone who needs us. Because with MND, every day matters.

Organisation MND Association View profile Registered Charity 101 - 500 We support people affected by Motor Neurone Disease, campaign for better care and fund ground‑breaking research. Because with MND, every day matters.