Concierge Team Leader

Adullam Homes Housing Association Limited; Broughton; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Annual Leave

Training & progression

Pension Plan

Thrive app

Medicash

Blue Light Card

Life Assurance

Wellbeing programs

Refer a friend

Job summary

Adullam Homes Housing Association Ltd. is seeking a Concierge Team Leader to oversee the on-site overnight presence at our Bolton offices.

You will lead the team to ensure safety and a responsive point of contact for tenants and service users, while upholding the organisation’s values and safeguarding commitments. The role focuses on effective leadership, staff coordination, and delivering high standards of service in our supported accommodation settings, with emphasis on safeguarding and

Responsibilities

• Supervise and coordinate the Concierge Team to provide an on-site presence and overnight point of contact in our supported accommodation.
• Safeguard residents by enforcing escalation of concern processes and reporting to relevant agencies.
• Maintain and reflect the Association's values, culture and ethos through leadership and daily practice.

Job description

Concierge Team Leader

Location: Bolton

Salary: £30,139.20 per annum

Job Title: Concierge Team Leader

A fulfilling and exciting opportunity available for a Concierge Team Leader to join our Association. The Team Leader will be based in our offices in Bolton. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the Role

To supervise and coordinate the team to ensure the provision of a point of contact overnight and an on-site presence out of hours in our supported accommodation services ensuring the safety and security of the building and our tenants, residents and service users (TRS). To provide effective leadership and management in line with relevant standards. Supervising a team of staff to ensure that individuals are safeguarded out of hours through awareness of escalation of concern process, reporting concerns to relevant agencies and recording information on systems and in staff communication books. You will be expected to contribute to the maintenance and development of the Association's values, culture, and ethos. Please see the job description for more information.

Benefits

• Salary £30,139.20 per annum dependent on experience for 40 hours per week
• Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance prorated for part-time employees)
• Training and career advancement
• Discounted Goods and services
• Group Personal Pension Plan
• Access to Thrive app
• Access to Medicash
• Access to Blue Light Card
• Life Assurance (4x Basic annual salary from the start of employment)
• Multidimensional wellbeing programmes and family-friendly policies for staff
• Refer a friend policy

Our Commitments

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic, and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.