Night Concierge

Allscreens Nationwide Ltd; Manchester; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

26 days annual leave

Private medical insurance

Matched pension up to 6%

Wellbeing support

Cycle to Work Scheme

GP access 24/7

Job summary

The Salvation Army Housing Association (saha) is seeking a Night Concierge in Manchester to provide a waking, overnight on-site presence for 26 young men aged 18-25. The post is part-time and runs on a rota of 4 days on/4 days off from 10pm to 8am, with lone working responsibilities.

Based at The Limes in Longsight, the role focuses on safety, wellbeing and building supportive relationships with residents, in line with the organisation’s values.

Qualifications

• Be a confident and capable communicator.
• Ability to de-escalate difficult situations.
• High level of resilience and professionalism.
• Knowledge or experience of working with homeless people or vulnerable groups.
• Proactive, motivated and can-do attitude.

Responsibilities

• Engage and build supportive relationships with residents in the service.
• Explain responsibilities under Licence and Good Neighbour Agreement.
• Respond to emergency situations and contact emergency services when required.
• Ensure safety and security by monitoring CCTV and carrying out Health & Safety checks.
• Report property repairs and maintenance issues and follow procedures.

Skills

Communication

De-escalation

Resilience

Empowerment

Homeless support

Job description

Night Concierge

Company: Salvation Army Housing Association (saha)

Salary: £24,479 to £24,479 a year

Hours: Part-time

Location: Manchester, M14 5GL

Job type: Permanent

Posting date: 26 Aug 2026

Closing date: 24 Sept 2026

Summary

We are looking for a Night Concierge worker to provide a waking, overnight on-site presence in the Service, ensuring the safety and wellbeing of 26 young men aged 18-25 years old.

You will instinctively work in a manner that aligns fully with Salvations Army Homes values and behaviours, demonstrating energy and passion, along with a positive can-do attitude in your contribution as a night concierge to transforming lives.

You will be part of a passionate and committed team dedicated to transforming lives and helping individuals achieve positive, sustainable outcomes.

What you’ll be doing

• Engage and build supportive relationships with residents who live in the service.
• Actively engage residents in understanding the service and their responsibilities under their Licence Agreement and Good Neighbour Agreement.
• Responding to emergency situations and contacting the appropriate emergency services when required.
• Ensure the safety of residents and the security of the building by monitoring CCTV, complete Health & Safety Checks & patrols.
• Respond promptly to reports of property repairs and maintenance issues within the accommodation, following appropriate procedures.

What you’ll bring

• Be a confident and capable communicator, with the ability to de-escalate difficult situations.
• Be able to build trusting, professional relationships and have a high level of resilience.
• Take an asset-based approach to empowering people to develop their skills, strengths and talents.
• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups.
• A proactive, motivated and can-do attitude.

Working Arrangements

• Service based at The Limes, Longsight, Manchester
• Rota based includes weekends (working 4 days on/4 days off, shift times 10pm - 8am)
• The Night Concierge Role is a Lone Working Role

Our Offer

In return, we offer a competitive and supportive benefits package, including:

• 26 days annual leave plus bank holidays, increasing to 31 days
• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
• Matched pension scheme up to 6% (with salary sacrifice option)
• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
• Occupational sick pay
• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
• Paid volunteering days
• Cycle to Work Scheme
• Discounted private medical insurance
• Support to learn, broaden your skills and develop your career
• A fun and inclusive work culture where individual differences are valued and championed

Closing date: 25 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)

About The Company

Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.

If you join our passionate staff team you will be contributing to our mission; "Safe Homes. Transform Lives" where you will make a positive difference to residents, who are at the heart of everything we do.

Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.