Concierge

Places for People; High Wycombe; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein führendes Sozialunternehmen sucht einen engagierten Empfangsmitarbeiter, der ein hohes Maß an Kundenservice bietet. In dieser Rolle sind Sie verantwortlich für die Begrüßung von Besuchern und die Unterstützung interner Abläufe. Sie werden Teil eines dynamischen Teams, das sich für die Schaffung inklusiver Gemeinschaften einsetzt. Mit einem Fokus auf kontinuierliche Verbesserung und einem freundlichen Arbeitsumfeld bietet diese Position die Möglichkeit, in einem unterstützenden und respektvollen Team zu wachsen. Wenn Sie eine positive Einstellung mitbringen und gerne im Kundenkontakt arbeiten, freuen wir uns auf Ihre Bewerbung!

Benefits

Wettbewerbsfähiges Gehalt mit jährlicher Überprüfung

Schulungs- und Entwicklungsmöglichkeiten

Rabatte und Angebote in Geschäften und Kinos

Qualifications

• Erfahrung im Kundenservice und Empfang.
• Fähigkeit zur effizienten Planung und Organisation.

Responsibilities

• Bereitstellung eines herausragenden Kundenservices und Empfangs.
• Unterstützung der Back of House-Funktionen.

Skills

Kundenservice

Aufmerksamkeit für Details

Kommunikationsfähigkeiten

Education

Erfahrung als Empfangsmitarbeiter

Erfahrung in der Immobilienbranche

Tools

MS Word

MS Excel

Job description

At Places for People, we hire People, not numbers!

So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone who does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful, and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a Community that cares about you!

More about the role

This role is based at Howard Court, working within the property management team. Touchstone operates in a competitive commercial environment, requiring the best use of resources to maintain a return to the Group both financially and socially. The Receptionist is responsible for delivering outstanding customer service, providing an exceptional meet & greet service, and supporting Back of House functions such as parcel delivery and contractor liaising.

Our services to our clients and customers will always be highly responsive and efficient. Our overall aim is to achieve excellent financial and operational portfolio performance for them. The post-holder must maintain good contacts within the Group and internal departments and share information to assist in providing an effective and high-quality service.

Each team member is willing to learn about other roles within the team and assist each other with workload. We are constantly looking at ways to improve our service, and suggestions for improvement are welcomed.

At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory.

For a full list of role duties, please download the Job Profile.

More about you

A ‘can do' attitude and good attention to detail are required. The role will require high levels of customer service with efficient and effective planning. It is important to have a direct, calm, and professional manner.

The successful candidate will have:

• Experience in a similar role (Receptionist or customer service experience)
• Worked within the property industry
• Worked with IT packages such as MS Word, Excel
• Excellent communication skills

Benefits

We are a large, diverse, and ambitious business, which will give you all the challenges you could wish for.

We know there's always more we can do to make you smile, which is why we offer a comprehensive benefits package with each role, including:

• Competitive salary, with a yearly review
• Training and development
• Extra perks including discounts and offers from shops, cinemas, and much more