Client Services & Concierge Administrator

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is looking for a Client Services & Concierge Administrator to join their team in London. This part-time role offers a unique opportunity to be the welcoming face of the organization, ensuring exceptional service for visitors and clients. You will handle reception duties, manage client queries, and uphold health and safety standards. With a commitment to continuous improvement, you will thrive in a dynamic environment while enjoying benefits like free gym membership and health assessments. Join a team dedicated to making a positive impact on health and wellness.

Benefits

Free Gym Membership

Health Assessments

Retail Discounts

Pension Options

Qualifications

• Relevant experience in a similar role is essential.
• Proven ability to prioritise tasks and manage time effectively.

Responsibilities

• Provide professional reception and back-office services.
• Ensure a safe and secure environment for visitors and clients.
• Act as a Fire Marshal and First Aider, supporting facility operations.

Skills

Organisational Skills

Customer Service

Conflict Resolution

Health and Safety Compliance

Job description

Job Description:

Barbican Support Centre | Permanent | Part Time

Competitive salary available, dependent on experience

15 hours per week (Evenings - 5pm - 8pm)

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. We are growing our team to offer our members a superior fitness experience. This role provides the opportunity to play a vital role in shaping the health of the nation and advancing your career.

As a Client Services & Concierge Administrator, you will be the welcoming face of Nuffield Health for visitors, clients, and guests. Your responsibilities include ensuring a safe and secure environment within our Support office and Medical Centre in Barbican, London. You will provide professional reception and back-office services, managing client and internal queries efficiently to ensure an exceptional experience for all.

You will also serve as a confident and competent Nuffield Health Fire Marshal & First Aider, supporting the smooth operation of our facilities. The role involves compliance with policies and procedures, promoting the Nuffield Health brand and values, and taking on additional duties as needed.

This varied role covers reception duties, visitor and client relations, health and safety, administration, and security.

Requirements include:

• Relevant experience in a similar role
• Excellent organisational skills
• Proven ability to prioritise tasks
• Experience dealing with people at all levels
• Ability to challenge upwards and remain resilient under pressure
• Calmness in challenging situations
• Commitment to continuous improvement
• Ability to diffuse difficult situations

Benefits:

We want you to feel good about coming to work, feeling healthy, happy, and valued. Our benefits include free gym membership, health assessments, retail discounts, and pension options.

At Nuffield Health, we take care of what's important to you.

If you're interested, apply now. We review applications as they come in and may close the advert early if we receive a high volume of applications. Apply promptly to be considered for this role.